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Shelby Mayer

Fresh Insights from the Bay: Churnkey's Takeaways from Stripe Sessions 2025!

A few weeks ago, five of us from the Churnkey team were buzzing with excitement in San Francisco, immersing ourselves in all things payments, product, and innovation at Stripe Sessions 2025! As you know from our previous announcement, we were stoked to be a sponsor and connect with so many

Get Ready! Churnkey is Headed to Stripe Sessions 2025

Get Ready! Churnkey is Headed to Stripe Sessions 2025

Get ready to mark your calendars and pack your bags — the Churnkey team is absolutely stoked to announce that we'll be attending and sponsoring Stripe Sessions 2025! If you're building the future of the internet economy (and we know many of you are!), you know Stripe

Join Churnkey at Pendomonium 2024: Connect, Learn, and Reduce Churn Like a Pro

Join Churnkey at Pendomonium 2024: Connect, Learn, and Reduce Churn Like a Pro

Pendomonium 2024 is fast approaching, and Churnkey will be there to help product-led SaaS companies tackle one of their biggest challenges: churn! As a sponsor of this year’s event (from October 7-9 in Raleigh, NC), we’re excited to meet with product managers and SaaS founders who are focused

8 Principles to Guide Your SaaS Pricing Strategy

8 Principles to Guide Your SaaS Pricing Strategy

Creating a pricing model that is consistent and easy for customers to understand can help take the friction out of purchasing decisions.

How to Gather and Leverage Customer Feedback to Reduce Churn

How to Gather and Leverage Customer Feedback to Reduce Churn

Reduce churn by Investing in resources and systems that will help you analyze customer feedback.

Using Personalized, Targeted Discounts to Extend Customer LTV and Increase Loyalty

Using Personalized, Targeted Discounts to Extend Customer LTV and Increase Loyalty

Research shows that offering a medium-sized discount can increase the average future value of a customer by 20% to 25%.

Why You Need Cancel Flows: Increase Customer Loyalty, Decrease Churn, and Find New Customer Price Points

Why You Need Cancel Flows: Increase Customer Loyalty, Decrease Churn, and Find New Customer Price Points

Cancel flows reduce customer churn, increase customer loyalty, and provide valuable data for what makes customer cancel.