“ Our products serve a ferocious crowd of creators who demand the best tools and cutting-edge technology. With Churnkey’s cancel flows and payment recoveries, we improved them greatly thanks to feedback received through the platform. ”
"What's going on with [insert customer name]?" Every time you hear this question, it means there's a problem to solve. So there's the search. Poring over logs, stitching together billing history, dusting off comms like Ellie in Jurassic Park. But why should you have to be a customer archaeologist? Churnkey Customer Timelines tell the story for you.
When you need answers, use Customer Timelines to resolve questions and identify key usage patterns 👇
With a detailed, visual view of your customer's journey, your Customer Success efforts can identify any potential issues that need attention. Easily see what actions customers are taking, when they're taking them, and how they're responding to payments and cancellations.
When your team uses Churnkey Customer Timelines, everything becomes simpler. Communications are tighter. Problems are resolved more quickly. Which means customers are happier, stay around longer, and provide more feedback. All because you're giving the the attention they deserve.
Customer Timelines allow you to maintain a comprehensive understanding of your customer's behaviors, helping your team optimize your retention strategies. Spot problems before they become fire drills. Solve them before they become mysteries.
🧐 Curious? Here's every feature our platform offers...
We lower churn better than any product in the industry...
Reduce voluntary churn
Dunning so good, it's free
Data that speaks plainly
At-scale feedback extraction
Granular customer analytics
Connect with tools you use
We’ll take you on a quick, friendly, no-pressure walkthrough of what we do. And you’ll see why so many companies are graduating to Churnkey to boost their revenue and make customers happier.Chat With Us