Last updated: February 3rd, 2022
Effective: September 10th, 2020
We securely store your data at our service providers, who are GDPR compliant. We will keep your data for as long as required by law, until we no longer have a valid reason for keeping it, or until you request us to stop using it. Once this time period has expired, we will delete your personal information from our servers and databases.
We want you to be fully aware of all of your data protection rights under the GDPR. Every user located in a country which has adopted the GDPR is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the address or e-mail identified in the Contact Us section at the end of this document.
We may ask you to verify your identity before responding to such requests.
What data does Churnkey collect about our users?
The following additional information may be collected by third parties, but is not stored directly by Churnkey:
When we ask for information, we do so at the time that it’s required. We do not ask for, store or collect information that we do not need. This data is primarily used for:
Collected information may include:
Our Services use the following types of cookies:
You can set your browser to not accept cookies. If you do not accept cookies, some of the features that make your site experience more efficient will be disabled, and some of our services may not function properly as a result.
We may use remarketing services to advertise to you on third-party websites, after you visit our website. This allows us to display advertisements to visitors who may not have completed a task on our website, such as filling out a request for information or purchasing items in their cart. Remarketing may take the form of an advertisement on the Google search results page or a site in the Google Display Network. We use Google AdWords, a remarketing service provided by Google, Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
We do not sell, rent, trade, or otherwise transfer your personally identifiable information to outside parties without advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
The following is a list of third party services that may access your data at various times:
We will retain your data only for as long as is necessary for the purposes set out in this agreement. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Your data is securely stored in industry-leading data centers. These include servers protected by PGP encryption protocols, SSL certificates, and password and API keys that are regularly cycled.
In addition to this, the following precautions have been made:
Administrator roles are designed such that those performing routine administrative tasks do not gain access to data that is not relevant to their role
In the unlikely case of a data breach, the following steps will be followed:
Please contact us at firstname.lastname@example.org to request your account, and its associated data, to be deleted from the Churnkey, and associated, servers.
Please contact us at email@example.com to request your account, and its associated data, to be exported from Churnkey.
Data Protection Officer: