Churnkey is the modern ProfitWell Retain alternative that supercharges all aspects of customer retention, treats your customers with respect, empowers all of your internal teams, and accelerates revenue growth.
Read a real, recent ProfitWell review...
“ ProfitWell's reporting is slow to update. It will sometimes take hours for changes to show up. It's almost like they have someone manually updating the data. Also, it appears that they haven't updated the user interface in 5 years at least. They are ready to have a worthwhile competitor. ”
ProfitWell was a pioneering product when they launched in 2012. Modern churn reduction software wouldn’t be what it is today without them.
But you’re here for a reason. After ProfitWell was acquired by Paddle in 2022, their progress froze. Metrics became unreliable. Retain products went into maintenance mode. Paddle’s sales reps started showing up in ProfitWell customers’ inboxes. And on top of that, existing customers still need to email ProfitWell Support to make any edits or customizations.
So if you’re okay with entrusting both critical and sensitive customer-facing retention operations to an outdated and fraying platform, then Churnkey isn’t a good fit for you. But if you care about offering world-class customer experiences, empowering your teams to do their best work, and improving every aspect of customer retention, then you’re at home with Churnkey.
Our average save rates are nearly 2x that of ProfitWell. Lower cancellations automatically while making customers happier and driving more revenue. Don't you deserve the best cancellation flow in the business?
Our average recovery rates are above 64%, while ProfitWell's are, at best, 54.2%. We've seen numbers as high as 89%. So get paid before it's too late, without having to become a payment recovery expert.
We take pride in handling every delicate customer touchpoint—failed payments, cancellations, subscription pauses, win-back campaigns—with the utmost respect and care. That means that your customers will be more likely to return again and again.
We've seen win-back campaigns running at a 34% reactivation rate. Why? Because of our effortless segmentation: cancellation reason, Customer Health score, sentiment, and more capabilities that ProfitWell doesn't have.
Churnkey gathers so much data at these delicate customer touchpoints that can change the trajectory of your business for the better. The only problem? Making sense of it. That's why our AI gets to work for you: categorizing everything for your teams.
Your teams have to do more with less, now, and we're well aware of that. Customer churn prediction helps you be more strategic with your team's time, so they know when to engage your best customers, predict at-risk revenue, and track feedback trends.
Churnkey handles retention for modern, customer-obsessed teams...
Don’t box yourself into ProfitWell Retain's fraying ecosystem. Let Churnkey handle your retention, so you can get back to building your product and growing revenue.
Make changes, run tests, deploy segments. All when your team needs it. Not when ProfitWell's support team is able to get back to you—which can be days, weeks, or never. Nothing so critical should be left to chance.
"Set it up and we'll do the rest." It's a fine sentiment, but it makes you look like every other business. While we know what works and have strong opinions about it—you still have the freedom to stand out from everyone else.
Ever since Paddle's acquisition, ProfitWell Retain's gotten a little dusty and slow. On the contrary, we're using the latest APIs and databases so you don't have to wait for results. Ever.
Every pricing plan is built for the unique needs of your business. No funny games. No fuzzy baselines. No unrealistic fixed pricing schemes. We work with you on pricing, always.
Free from the shackles of integrating with a parent company, our platform is thriving and is growing stronger every day.
Response times, thoughtfulness, and thoroughness are staples of our culture. We are always working to prove that we're your trusted retention advisers—from implementation and beyond.
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We’ll take you on a quick, friendly, no-pressure walkthrough of what we do. And you’ll see why so many companies are graduating to Churnkey's churn management software to boost revenue, recover failed payments, make customers happier.
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