“ On any given day, we have a few dozen subscriptions with failing payments. It could be a full-time job for someone to follow up with all these customers. Luckily, Churnkey takes care of it for us. In a typical month, Churnkey recovers over $20k in revenue and saves over 200 customers from churning. It definitely pays for itself. ”
Customer-driven products mean that your customer is the source of truth. Customers who decide to leave your product carry the most raw, honest feedback. But collecting, reviewing, categorizing, and acting on it is such a slog — especially when you're scaling quickly. See how we help your teams level up by automating the virtuous cycle of feedback.
Sourcing helpful customer feedback can be a full time job in and of itself. You need to vet it, categorize it, and send it. Not anymore. Insights AI sifts through your qualitative feedback so you can share with your team and improve your product.
Our AI collects, analyzes, and sorts every bit of qualitative feedback you get. It's an essential complement to the quantitative data, revealing areas where your product is worthy of praise, where it's technically broken, and all the ways people might feel like you're not delivering value. All this. Without a data scientist.
How do you interpet and present qualitative feedback — word clouds? Slides? Written reports? Scrap laborious, outdated methods and let Insights AI present thoughtful, data-driven feedback analysis. Instantly understandable at a glance.
Just like your product, feedback shifts and changes over time. Our natural language processing models are always adapting to the raw feedback you receive and reorganizing insights into meaningful categories.
“ Over the last 45 days, I've been able to lower churn by over 40% thanks to Churnkey's cancellation survey and win-back offers. As a super busy CEO, I love how simple Churnkey makes it to integrate, manage, and track. I'm just surprised my churn has dropped that fast. ”
Everything your team could be using right now...
Everything Churnkey does for you...
Personalized churn reduction
Win back former customers
Automatic risk scoring
Data that speaks plainly
At-scale feedback analysis
Granular customer analytics
Connect with tools you use
We’ll take you on a quick, friendly, no-pressure walkthrough of what we do. And you’ll see why so many companies are graduating to Churnkey's churn management software to boost revenue, recover failed payments, make customers happier.Chat With Us