With the Churnkey platform, you'll supercharge all aspects of customer retention and optimize your company’s growth. You'll keep more customers with personalized cancel flows, recover more failed payments, and you'll expand customer-driven product development.
Handling retention for these customer-obsessed teams...
“ I have been astounded by the customer service Churnkey has provided us...the team has built and delivered on every promise made and this will be a complete game changer for our business. 10/10 recommend. ”
You know churn is a problem—especially in this economy—but where do you even start? Juggling product releases and growth is hard enough. And then there’s retention, which requires so many different disciplines to improve, it’s left as a nebulous priority with no clear owner.
What if improving retention was handled for you? You’d boost your company’s profitability, keep customers around longer, and demystify the reasons why people leave your product. So if you want to run a healthier subscription business, let’s begin. We're already protecting over a billion dollars in ARR.
Reduce Voluntary Churn
Get the best cancel flow in the business and reduce cancellations up to 51%. Because your cancel button is a blunt instrument just waiting to become a growth lever. Make customers happier, drive more revenue, spend more time doing what you do best.
“Churnkey keeps our customers around longer and takes care of those difficult situations that could make them unhappy. They make it easy to improve retention across the board. ”
Recover Failed Payments
Losing customers to failed payments is antiquated. Come to think of it, so are all of the major dunning players. That’s why we offer features like segmented campaigns, dunning offers, and payment retries that are shockingly intelligent.
“No founder wants to think about failed payments or has the time to deal with them. Churnkey stepped up and did it for us — setting us up quickly and optimizing everything — so we could focus on what we love to do: ship fast and grow faster.”
Analyze Feedback At Scale
You know the only way to improve your business is to listen to customers, but it’s really hard to do it at scale. Then there are customer interviews, which everyone dreads. But with our AI engine, you can analyze customer feedback and categorize it automatically so it's easy to take action.
“Churnkey pays for itself instantly. Very clever product.”
Clear, Compelling Metrics
You don’t have time to parse overloaded charts and confusing terminology. Churnkey’s best-in-class analytics speak plainly—helping you and your team track boosted revenue, offer uptake, recovery rates, and more.
“Because of Churnkey, our marketing team was able to design the best exit funnel that increases LTV, reduces churn, and gives us the right insights to reactivate users.”
Managed Accounts
We'll handle everything retention for you so you can focus on what you do best: product, growth, and customers. Think of Churnkey as your "set it and forget it" magic retention spell. Available with our Managed Accounts Package.
“Our products serve a ferocious crowd of creators who demand the best tools and cutting-edge technology. With Churnkey’s cancel flows and payment recoveries, we improved them greatly thanks to feedback received through the platform.”
We’ll take you on a quick, friendly, no-pressure walkthrough of what we do. And you’ll see why so many companies are graduating to Churnkey to boost revenue, recover failed payments, make customers happier.
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