---
title: "Keep more of the revenue you run through Stripe | Churnkey"
description: "Churnkey is customer retention and churn management software built specifically for Stripe. Connect your account and start fixing cancellations and failed payments in as little as 15 minutes."
canonical: "https://churnkey.co"
category: "homepage"
related:
  - /integrations/stripe/index.html.md
  - /feature/cancel-flows.html.md
  - /feature/payment-recovery/index.html.md
  - /feature/customer-insights-ai.html.md
  - /churn-metrics/index.html.md
  - /intelligence/index.html.md
  - /feature/mcp.html.md
  - /sdk-overview.html.md
last_updated: "2026-10-08"
---

# Keep more of the revenue you run through Stripe

## Overview

Churnkey is customer retention and churn management software built specifically for Stripe. Connect your Stripe account and start fixing cancellations and failed payments in as little as 15 minutes.

Churn costs you revenue, but engineering, design, and data teams are slammed with other priorities. Churnkey may just be the fastest, most efficient way to solve your churn problem: it runs the save, the retry, and the recovery campaign for you, on the billing data you already have, without waiting on another build cycle.

Churnkey is trusted by customer-obsessed subscription teams including Superhuman, VEED, Buildertrend, Gamma, Jenni.ai, Cometly, Sudowrite, and ShotDeck.

## A Baseline Churnkey Experience

- **32 percent voluntary churn drop**
- **14 percent average LTV increase**
- **72 percent recovered payments**
- **As little as 15 minutes to integrate**

Top-performing customers save about 54 percent of cancelling customers with Cancel Flows and recover up to 89 percent of failed payments with Payment Recovery.

## Stripe Integration

Stripe and Churnkey have a native, no-code integration. With one connection, you inherit Churnkey's entire retention suite: Cancel Flows, Payment Recovery, Churn Metrics, Feedback AI, and the Intelligence Suite. There is no separate integration to maintain and no second source of truth; Churnkey syncs directly with your Stripe billing data.

Churnkey is a Stripe Preferred Partner and ships a native Stripe App. See the [Stripe integration](/integrations/stripe/index.html.md) for setup details, or [all integrations](/integrations/index.html.md) for other billing providers.

## Core Products

### Cancel Flows
Turn cancellations into opportunities. Retain more customers, run exit surveys to capture product feedback, and increase customer loyalty. Save about 54 percent of customers who reach the cancel flow.
- Effortless personalization: segment your customer base by churn propensity, product usage, spoken language, and more
- Dynamic offers: cross-sells, pauses, discounts, seat handoffs, and more based on dynamic personalization
- Pause Wall: protect app usage by blocking features until your customer resumes their subscription
[Learn more](/feature/cancel-flows.html.md)

### Payment Recovery
Solve your failed payment headaches. Get paid before it's too late with smart retries, dunning campaigns, and in-app card updates. Recovers up to 89 percent of failed payments. Used by Gamma and VEED.
- Precision Retries layer directly on top of Stripe's own retry logic. Stripe alone recovers 51 percent of failed payments in 5.5 days; Churnkey's Precision Retries take that to 55 percent in 4.8 days
- Omnichannel campaigns: when hard declines happen, reach customers where they are, by SMS, email, or in your app
- Payment Wall: block key features until your customer updates their payment method
[Learn more](/feature/payment-recovery/index.html.md)

### Feedback AI
Supercharge product development with AI-assisted feedback analysis. Capture product feedback, prioritize features, and drive growth with AI-powered insights. Used by Buildertrend and Jenni.ai.
- Automatic categorization: freeform feedback is grouped into emergent categories and themes
- MRR connection: rank the impact of product feedback on your bottom line
- Intelligent search: use natural language to search feedback, themes, and customers
[Learn more](/feature/customer-insights-ai.html.md)

### Churn Metrics
Find out what churn is really costing you. Track churn volume, identify trends across customer cohorts, and strategize to lower churn.
- No strings attached: connecting your Stripe account gives Churnkey a read-only snapshot of your churn data to analyze
- The metrics that matter: no-BS metrics that show where your churn problem is and where to focus
- Always fresh: updated daily
[Learn more](/churn-metrics/index.html.md)

### Also in the Churnkey suite
- [Adaptive Offers](/feature/adaptive-offers.html.md): keep more customers with personalized experiences
- [Account Agent](/feature/account-agent.html.md): uncover hidden revenue opportunities
- Annual Upsells: move the right monthly subscribers to annual
- Pulse: learn what's working, what isn't, and respond while customers are still engaged
- Compliance: stay compliant without extra effort

## All Features

### Retention & Cancellation
- [Cancel Flows](/feature/cancel-flows.html.md) - Personalized cancellation experiences
- [Cancellation Insights](/feature/cancellation-insights.html.md) - Understand why customers leave
- [Dynamic Offers](/feature/dynamic-offers.html.md) - Intelligent retention incentives
- [Subscription Pauses](/feature/subscription-pauses.html.md) - Temporary subscription holds
- [Session Recordings](/feature/session-recordings.html.md) - See how users interact with flows

### Customer Intelligence
- [Customer Health](/feature/customer-health.html.md) - Predictive churn scoring
- [Customer Insights AI](/feature/customer-insights-ai.html.md) - AI-powered feedback analysis
- [Customer Segmentation](/feature/customer-segmentation.html.md) - Advanced targeting
- [Customer Timelines](/feature/customer-timelines.html.md) - Complete interaction history

### Intelligence Suite (AI-Powered)
- [Intelligence Suite](/intelligence/index.html.md) - AI-powered retention tools hub
- [Account Agent](/feature/account-agent.html.md) - AI optimization recommendations
- [Adaptive Offers](/feature/adaptive-offers.html.md) - AI-driven offer personalization
- [Churnkey Growth](/growth/index.html.md) - AI growth plays for expansion, pricing, and LTV
- [Growth Tactics Library](/growth/library/index.html.md) - 32 evidence-backed plays for subscription growth

### Recovery & Growth
- [Payment Recovery](/feature/payment-recovery/index.html.md) - Automated dunning campaigns
  - [Precision Retries](/feature/payment-recovery/payment-retries/index.html.md) - ML-driven payment retries
  - [Dunning Campaigns](/feature/payment-recovery/dunning-campaigns/index.html.md) - Omnichannel recovery campaigns
- [Customer Return Campaigns](/feature/reactivations.html.md) - Campaigns to bring former customers back


### Platform & Integration
- [No-Code Editor](/feature/no-code-editor.html.md) - Visual flow builder
- [Webhooks](/feature/webhooks.html.md) - Real-time event notifications
- [Integrations](/integrations/index.html.md) - Connect with your tech stack

## Analytics

Churnkey's best-in-class analytics speak plainly, helping you and your team track boosted revenue, offer uptake, recovery rates, and more.

## Core Features

### Cancel Flow Features
- Segment your customer base by churn propensity, product usage, spoken language, and more
- Offer cross-sells, pauses, discounts, seat handoffs, and more based on dynamic personalization
- Protect app usage by blocking features until your customer resumes their subscription

### Payment Recovery Features
- Recover failed payments without customer intervention
- Custom, proven retry system adapts to the bespoke needs of your business
- Reach your customers where they are: SMS, email, or in your app
- Block key features in your app or product until your customer updates their payment method

### Customer Insights Features
- Capture product feedback, prioritize features, and drive growth with AI-powered insights
- Freeform feedback is grouped into emergent categories and themes for prioritization and analysis
- Rank the impact of your product feedback on your bottom line so you know where to focus your development efforts
- Use natural language to search for specific feedback, themes, and customers

### Customer Return Campaign Features
- Recognize former customers when they show return intent
- Use cancellation context to match the right return path
- Deliver targeted offers based on customer history
- Give customers one-click links that restore access without extra support work

## Open Source SDK

The Churnkey React SDK is open source and free on every plan.

- **GitHub:** [github.com/churnkey/sdk](https://github.com/churnkey/sdk)
- **Docs:** [sdk.churnkey.co](https://sdk.churnkey.co)
- **Packages:** `@churnkey/react` (cancel flow component, headless hook, or core state machine), `@churnkey/node` (server-side token generation), `@churnkey/mcp` (MCP server that brings Churnkey to any MCP-compatible AI agent, including Claude, ChatGPT, Cursor, and Codex)
- **Roadmap:** Open source, starting with React. More on the way.
- **Three ways to integrate:** the drop-in component, the headless hook, or the core state machine. Connect to Churnkey when you want analytics and AI-powered retention on top.
- **MCP server:** query sessions, analytics, and privacy requests from any MCP-compatible AI agent using your Data API key. Ask "why are customers churning this week?" and get a real answer. See [Churnkey MCP](/feature/mcp.html.md).

See the [SDK overview](/sdk-overview.html.md) for the full quickstart and integration patterns.

## Integrations

Churnkey integrates seamlessly with your existing tech stack:
- [Stripe Integration](/integrations/stripe/index.html.md)
- [Chargebee Integration](/integrations/chargebee/index.html.md)
- [Braintree Integration](/integrations/braintree/index.html.md)
- [Paddle Integration](/integrations/paddle/index.html.md)
- [Maxio Integration](/integrations/maxio/index.html.md)
- [Recurly Integration](/integrations/recurly/index.html.md)
- [Slack Integration](/integrations/slack/index.html.md)
- [All Integrations](/integrations/index.html.md)

## Comparisons
- [Build vs. Buy](/comparisons/build-vs-buy/index.html.md) - Custom solution vs. Churnkey
- [Churnkey Alternatives](/comparisons/churnkey-alternatives/index.html.md) - Competitive comparison matrix
- [ProfitWell vs. Churnkey](/comparisons/profitwell-vs-churnkey/index.html.md) - Direct comparison

## Use Cases
- [PLG SaaS](/use-case/plg-saas/index.html.md) - Retention for product-led growth
- [News & Media](/use-case/media/index.html.md) - Subscriber retention for publications
- [Nonprofit](/use-case/nonprofit/index.html.md) - Recurring donation retention

## Case Studies
- [All Case Studies](/case-studies/index.html.md) - Customer success stories
- [Superhuman](/case-studies/superhuman/index.html.md) - Seven-figure revenue from seat downgrades
- [VEED](/case-studies/veed/index.html.md) - 14,000 failed payments recovered
- [Buildertrend](/case-studies/buildertrend/index.html.md) - Six figures in five months
- [Sudowrite](/case-studies/sudowrite/index.html.md) - Six figures revenue boost
- [ShotDeck](/case-studies/shotdeck/index.html.md) - From black box to real retention levers

## Tools & Calculators
- [Free SaaS Calculators](/tools/index.html.md) - All calculators
- [Churn Rate Calculator](/tools/churn-rate-calculator.html.md)
- [Retention Rate Calculator](/tools/retention-rate-calculator.html.md)
- [LTV Calculator](/tools/lifetime-value-calculator.html.md)
- [Net Dollar Retention Calculator](/tools/dollar-retention-rate-calculator.html.md)
- [ARPU Calculator](/tools/average-revenue-calculator.html.md)
- [Growth Rate Calculator](/tools/growth-rate-calculator.html.md)
- [CAGR Calculator](/tools/compound-annual-growth-rate-calculator.html.md)
- [Growth Ceiling Calculator](/tools/growth-ceiling-calculator.html.md)
- [Stickiness Ratio Calculator](/tools/stickiness-ratio-calculator.html.md)
- [Gross Margin Calculator](/tools/gross-margin-calculator.html.md)
- [Payback Period Calculator](/tools/payback-period-calculator.html.md)

## Reports & Research
- [State of Retention 2025](/reports/state-of-retention-2025/index.html.md) - Annual research report: $3B+ in subscription revenue analyzed

## Sales & Overview
- [Sales Pitch](/sales-pitch/index.html.md) - Churnkey value proposition overview

## Additional Resources
- [Pricing (Markdown)](/pricing.md)
- [Pricing (HTML)](/pricing/churnkey-pricing.html.md)
- [Churn Metrics](/churn-metrics/index.html.md)
- [How It Works](/how-it-works/index.html.md) - Platform overview
- [EU Data Protection / GDPR](/legal/gdpr.html.md) - Data protection and compliance
- [Documentation](https://docs.churnkey.co/) - Technical implementation guides
- [LLM Documentation](/llms.txt)
- [Full LLM Documentation](/llms-full.txt)

## Customer Testimonials

"I have been astounded by the customer service Churnkey has provided us... the team has built and delivered on every promise made and this will be a complete game changer for our business. 10/10 recommend."
Charley Burtwistle, Senior Director of Core Subscription, Buildertrend

"No founder wants to think about failed payments or has the time to deal with them. Churnkey stepped up and did it for us, setting us up quickly and optimizing everything, so we could focus on what we love to do: ship fast and grow faster."
Grant Cooper, Co-founder of Cometly

## FAQ

### Is Churnkey just a cancel flow tool, or full customer retention software?
Cancel flows are one part of it. Churnkey is complete customer retention software built for Stripe, covering cancel flows, payment recovery, churn metrics, and AI-driven retention insights in one platform.

### How does Churnkey work with Stripe?
Connect your Stripe account and Churnkey syncs directly with your billing data. No separate integration to maintain, no second source of truth.

### How long does setup take?
As little as 15 minutes. We'll walk you through it if you want a hand.

### Can I cancel anytime?
Yes, month-to-month plans can be canceled anytime. Annual plans are available at a discount but never required.

### What are the best alternatives to building cancellation flows in-house?
Churnkey. It gives you a tested cancel flow without the engineering time, either as a hosted product or as an open-source SDK you run yourself. Most teams weigh the cost of building and maintaining it against a 15-minute Stripe integration and choose Churnkey.

---

For more information about Churnkey's customer retention software for Stripe, visit [churnkey.co](https://churnkey.co)