You know that a big portion of your churning customers don’t actually want to leave, but it’s difficult offering custom offboarding packages to everyone. You know that if you could provide a set of customers some sort of incentive to stay, though, that you could keep a lot of them around.
Every time a customer hits that cancel button, you can offer something that would work better for them (and better for your business). Calculate the best deal in real time, based on factors like lifetime value, subscription tier, and more.
Over the last 45 days, I've been able to lower churn by over 40% thanks to Churnkey's cancellation survey and win-back offers. As a super busy CEO, I love how simple Churnkey makes it to integrate, manage, and track. I'm just surprised my churn has dropped that fast.
All the things you can do with Churnkey...