Launch: Customer Health
Customer Health helps you and your team be more strategic with your time: know when to engage your best customers, predict at-risk revenue, and address problems before they become unrecoverable.
Latest
Seven Pieces of Advice From Customer Success Veteran Jay Nathan
Preview: Customer Health, Reactivations, and Precision Payment Retries
How to Predict Churn and Improve Retention
The Benefits of Dunning Offers: Improved Payment Recovery Rates & Reduced Cancellation Risk
Churnkey Taps Software Vet Jay Nathan as Strategic Advisor
Launch: Segmented Payment Recovery and Trended Cancel Reasons
Articles
Seven Pieces of Advice From Customer Success Veteran Jay Nathan
Jay is one of the foremost customer success experts in the world and a major thought leaders in the Customer Success space. He'll teach you how how to scale your customer success organization.
The Benefits of Dunning Offers: Improved Payment Recovery Rates & Reduced Cancellation Risk
When your product has a soul
"Churn" isn't a metric, it's people rejecting you—grow from it
Want to Win Back Customers Who Cancel? Get Personal.
How Subscription Pauses and Trial Extensions Increase Retention and Decrease Churn
Switch Customers to Different Pricing Tiers to Reduce Churn
Guides
How to Predict Churn and Improve Retention
When churn prediction is done well, it can allow your SaaS company to identify at-risk customers and retain them before they churn.
Churnkey's Best Practices for Customer Retention
What can be the cause of a churn rate increase in business?
How to Gather and Leverage Customer Feedback to Reduce Churn
How to Retain More Customers and Increase LTV by Identifying The Most Valuable Parts of Your Customer’s Lifecycle
How To Reduce Customer Churn: Tactics and Strategies for SaaS Leaders
How to Calculate TAM, SAM, and SOM
Product Releases
Launch: Customer Health
Customer Health helps you and your team be more strategic with your time: know when to engage your best customers, predict at-risk revenue, and address problems before they become unrecoverable.
Preview: Customer Health, Reactivations, and Precision Payment Retries
Launch: Segmented Payment Recovery and Trended Cancel Reasons
Launch: build better products with our AI
Preview: "Build with AI" writes and rewrites your cancel flows for you
Launch: Managed Email-Verified Cancel Flows
