How do retention dynamics evolve on the path to $100M ARR?
We tested where conventional wisdom holds and where it breaks as companies scale, using data from Churnkey.
Latest
Churn
Churn Rates for Streaming Services: Benchmarks and Market Reality
Churn rates vary across platforms, and the reasons are different, ranging from rising prices to content gaps to subscription fatigue. So, you must understand not just the churn rates, but the patterns behind them.
In this article, we explore the current churn data for major streaming services, comparing which platforms
What are the Average and Good Churn Rates for SaaS?
Churn Analytics: Easiest Way to Calculate and Track
Outsourced Churn Management: Who, How, and Alternatives
Churned ARR: How to Track It?
SaaS Valuation Calculator: How Churn, Growth Rate, and Profit Impacts Valuation
Membership Churn: Benchmarks, Calculator and Best Practices to Improve Churn
Articles
Churn Rates for Streaming Services: Benchmarks and Market Reality
Churn rates vary across platforms, and the reasons are different, ranging from rising prices to content gaps to subscription fatigue. So, you must understand not just the churn rates, but the patterns behind them.
In this article, we explore the current churn data for major streaming services, comparing which platforms
What are the Average and Good Churn Rates for SaaS?
New: Churnkey's second annual State of Retention report
Revenue Growth Rate: Meaning, Calculator, Best Practices
The Best Churn Management Software Platforms in 2024 (Ranked and Reviewed)
Customer Offboarding: Meaning, Templates, Best Practices
9 Dunning Emails Examples With Do's and Don'ts
Product Releases
Launch: The Next Generation of Cancel Flow A/B Testing
With Cancel Flow A/B Testing 2.0, you get deep statistical rigor, documented decisions, and extensive LTV tracking.
Coming October 1: “Intelligence,” our new line of breakthrough retention products
Launch: A/B testing for Payment Recovery campaigns
Launch: Automatic Translations for Cancel Flows and support for 45 new languages
Launch: Feedback AI v2 is now live for all
Launch: Billing Contacts API, Payment Recovery campaign previews, and more
