Involuntary Churn Benchmarks and Tactical Advice
This report combines data from Stripe with Churnkey's retention suite to bring you the most comprehensive churn insights on involuntary churn.
Latest
Voluntary Churn Benchmarks and Tactical Advice
Coming October 1: “Intelligence,” our new line of breakthrough retention products
Launch: A/B testing for Payment Recovery campaigns
Discounts Don’t Devalue Your Brand (When Done Right)
The Complete Guide to Seasonality: We Analyzed $2 Billion and Millions of Subscriptions
U.S. appeals court blocks FTC’s ‘click-to-cancel’ rule for recurring subscriptions
Churn
Churn Analytics: Easiest Way to Calculate and Track
The six cardinal churn analytics to track are: revenue churn, customer churn, involuntary churn, voluntary churn, retention cohorts and cake charts. Churnkey is the easiest way to keep a pulse on them.
Outsourced Churn Management: Who, How, and Alternatives
Churned ARR: How to Track It?
SaaS Valuation Calculator: How Churn, Growth Rate, and Profit Impacts Valuation
Membership Churn: Benchmarks, Calculator and Best Practices to Improve Churn
Unusually High Churn Rate: Benchmarks and How to Fix?
Launch: Churn Metrics To Track and Improve Churn
Articles
New: Churnkey's second annual State of Retention report
Welcome to Churnkey's second State of Retention report, where we analyzed over $3 billion in subscription revenue from over 1,000 companies across the world.
Revenue Growth Rate: Meaning, Calculator, Best Practices
The Best Churn Management Software Platforms in 2024 (Ranked and Reviewed)
Customer Offboarding: Meaning, Templates, Best Practices
9 Dunning Emails Examples With Do's and Don'ts
Dunning Process: 15 Best Practices
Average Churn Rates for Subscription Services: Data From 8 Industries
Product Releases
Coming October 1: “Intelligence,” our new line of breakthrough retention products
Announcing Churnkey Intelligence, a new line of AI products trained on over 700 million tracked billing events and nearly $550 million in additional LTV retained for our customers.
Launch: A/B testing for Payment Recovery campaigns
Launch: Automatic Translations for Cancel Flows and support for 45 new languages
Launch: Feedback AI v2 is now live for all
Launch: Billing Contacts API, Payment Recovery campaign previews, and more
Launch: Churn Metrics To Track and Improve Churn
