How much revenue are you leaving on the table?
Bring former customers back with timed, personalized return offers. Use cancellation context, customer health, and one-click return links to focus outreach on subscribers with real return intent.
- Bring former customers back
- Utilize cancellation reasons for incredible personalization
- Effortless segmentation & personalization
“ Churnkey has been a game changer for our business. We went from 33% churn before Churnkey and reduced it to 26% in just eight weeks. And it keeps dropping every day. A new product released this month just recovered a ton of revenue for us. I recommend Churnkey every chance I get.”
Brady Cargle/Originality.ai
Address Why Customers Left
Leverage your customers' cancellation reason to craft the perfect campaign.
Every one of your customers left for a reason. Use those reasons as the foundation of your return campaigns to address why they left and how you resolved their objections. Then sit back and watch your MRR grow.
Speak to Your Ideal Customer
Invite only your best-fit former customers with Customer Health targeting.
When paired with Customer Health, return campaigns focus on the former customers most worth inviting back. Churnkey determines your best customers and remembers how they felt when they cancelled. When you're ready to invite them back, it's just a few clicks to target them.
Return Segmentation
Return campaigns aren't all-or-nothing or one-size-fits-all.
That's why you can create unlimited segments for every return campaign you'd like to run. Mix and match by timing, cancellation reason, customer health, sentiment, plans, and so much more. Create and deploy in minutes.
Messaging Personalization
All the variables you need to write powerful campaigns.
Every return campaign message can be customized to be as personal as possible. Churnkey offers a slew of powerful variables out of the box—but you can pipe in your own custom attributes with ease.
One-Click Return
No passwords, no logging in: let customers return with just one click.
With just one tap or click your customers will apply your offer to their account and immediately restore their subscription. And it all happens on an optimized return flow that's white-labeled under your brand. So there's nothing for you to manage except your increased revenue.
Return Metrics Suite
The return performance metrics you need.
Churnkey makes it easy to track returning revenue and the performance of every campaign. So you'll understand which segments, language, and calls-to-action perform best without having to manage unreliable integrations or unruly spreadsheets.
Get Started
Recover Revenue“ Over the last 45 days, I've been able to lower churn by over 40% thanks to Churnkey's cancellation survey and targeted offers. As a super busy CEO, I love how simple Churnkey makes it to integrate, manage, and track. I'm just surprised my churn has dropped that fast. ”
Austin Bouley/CEO of Impeccable Investor
Everything your team could be using right now...
- Personalization for every customer
- Unlimited cancel flows
- Unlimited customer segments
- Custom attributes for advanced targeting
- A/B testing engine
- Subscription pauses
- Discounts, delays, plan changes, other offers
- Automatically extend free trials
- Anti-gamification measures
- Custom branding
- No-code editor
- Hosted Cancel Flow link (no embed required)
- Multi-language support
- Custom CSS support
- Unlimited team members
- Dynamic flow branching
- Block functionality for paused accounts
Personalized Cancel Flows
- Personalized for every customer
- Unlimited email recovery campaigns
- SMS recovery campaigns available
- Unlimited customers
- Pre-written and optimized campaigns
- One-click payment processor setup
- Collect partial invoices
- Discount future payments
- No-code setup and editing
- Custom branding
- Hosted payment update flows
- Customer-facing billing history
- Customer-facing cancellation notifications
- Precision Retries outperform the industry
- Block functionality for past-due accounts
- Multi-language support
Payment Recovery
- Personalization for every customer
- Unlimited reactivation campaigns
- Unlimited reactivation segments
- Enhanced timing logic
- Custom attributes for advanced targeting
- Email infrastructure optimized for max deliverability
- Use cancel reason, customer health, & more...
- One-click reactivation experiences
- Personalization for every customer
- Custom branding
- Hosted payment update flows
- No-code setup, creation, and editing
- Fallbacks for every edge case
- Multi-language support
Reactivation Campaigns
- Identify customers most prone to churn
- Dynamic customer base risk scoring
- Predict monthly revenue before it happens
- Analyze customer sentiment over time
- Unlock segmentation via health scores
- Bring your own value metrics to enrich your ML model
- Customer tables sorted by low, medium, high risk
- Bespoke model trained on your billing data
Customer Health
- Track Boosted Revenue, key metrics over time
- Trended, benchmarked cancellation reasons
- Understand offer performance over time
- Insight AI for qualitative feedback analysis
- One-click payment processor setup
- Cancel flow journey breakdown
- Session recordings for every customer
- Activity feed of every flow session
- Real-time activity feed of customer status
- Recovery success over time
- Intelligent retry tracking
- Trial conversion tracking
Metrics Suite
- Personalized setup call
- Cancel flows built for you
- Recovery campaigns created for you
- Testing sandbox
- Concierge migration from any other providers
- Responsive email and live chat support
Setup Services
- Support for Stripe, Paddle, Braintree, Chargebee, other integrations with key billing providers
- Native Stripe App
- Robust real-time webhook infrastructure
- Slack app for real-time alerts
- Dynamic email reports
- Churnkey API for integration with any external apps such as Hubspot, Segment, Klaviyo, Salesforce, more
Integrations
Scale your retention
Churnkey meets top industry standards for data security and compliance
Let us show you how Churnkey outsmarts legacy churn software.
We'll take you on a quick, friendly, no-pressure walkthrough of what we do. And you'll see why so many companies are graduating to Churnkey's churn management software to boost revenue, recover failed payments, make customers happier.
