When you make retention automation software for self-serve subscription companies, help them fix failed payments, reduce cancellations, and increase ARR, only good things can happen.
"I have been astounded by the customer service Churnkey has provided us... the team has built and delivered on every promise made and this will be a complete game changer for our business. 10/10 recommend. "
Senior Director of Core Subscription, Buildertrend
"Honestly, Churnkey is easily worth the cost for its cancellation feedback alone. We have been able to gain so much insight into why users want to cancel and add features or fix issues accordingly. "
Co-founder of OneUp
"Churnkey keeps our customers around longer and takes care of those difficult situations that could make them unhappy. They make it easy to improve retention across the board. "
CEO of Exploding Topics
"Churnkey pays for itself instantly. Very clever product. "
CEO of Paperbell
"No founder wants to think about failed payments or has the time to deal with them. Churnkey stepped up and did it for us — setting us up quickly and optimizing everything — so we could focus on what we love to do: ship fast and grow faster. "
Co-founder of Cometly
"As one of the first 20 users to sign up for Churnkey years ago, I have seen this platform grow and become involved in the ultimate churn prevention and management software. My favorite aspect of the platform is that everything is handled automatically. I only had to add one or two scripts, and the rest was handled. Not to mention, no matter how much the business has grown, the support is always stellar. Highly recommend! "
"I have been blown away with the Customer Service Churnkey has provided us. Not only are they able to answer technical implementation questions, but also provide high level strategy advice. Their team has built and delivered on every promise made and this will be a complete game changer for our Business. 10/10 recommend. "
"We have been loyal clients of Baremetrics for more than eight years, primarily for their dunning services. However, when we discovered that Churnkey not only provides similar services but also features an exceptional cancellation flow builder, we felt compelled to test it out. The onboarding process with Churnkey was seamless, and their team was always on hand to promptly address any queries we had. The transition was effortless, and we couldn’t be more pleased with the outcome! "
"On any given day, we have a few dozen subscriptions with failing payments. It could be a full-time job for someone to follow up with all these customers. Luckily, Churnkey takes care of it for us. In a typical month, Churnkey recovers over $20k in revenue and saves over 200 customers from churning. It definitely pays for itself. "
CEO of HostiFi
"Over the last 45 days, I've been able to lower churn by over 40% thanks to Churnkey's cancellation survey and win-back offers. As a super busy CEO, I love how simple Churnkey makes it to integrate, manage, and track. I'm just surprised my churn has dropped that fast. "
CEO of Impeccable Investor
"Churnkey is an easy to set-up and software we use on a daily basis, mostly to recover failed invoices. They keep listening to feedback and adding new capabilities. We plan to incorporate more features in our processes. Plus, their team is great to work with! (and fast to answer). "
Technical Support Team Lead
"Churnkey has been a lifesaver for improving customer retention at Relume. Its customizable offboarding flows, actionable insights, and seamless integration with platforms like Stripe make it incredibly effective. Within months, we saw a noticeable drop in churn rates, directly boosting revenue. The support team is excellent, always quick to help. "
Co-Founder
"Our company has been using the Churnkey platform for almost 2 years and we have seen great results in our cancellation rate, recovery campaigns, and retention. The platform is very user-friendly, which makes it easier for us to navigate, and we appreciate how they continually introduce new features to improve our experience. 🚀 "
Customer Success Lead
"Churnkey has been a game changer for our business. We went from 33%+ churn and have reduced our churn to 26% in 8 weeks... and it keeps dropping every day. A new tool released this month just recovered a ton of cash for us. I’ve been an extremely satisfied customer so far, and recommend Churnkey every chance I get. "
"Churnkey is a solid product that makes the process of reducing churn effortless. The integration process is simple, and the results are immediate - we’ve been able to reliably reduce the number of users churning on our product. The product is constantly improving, and the technical support is excellent. We have been able to get very fast responses to any technical questions we’ve had - we can trust that we will not be left fumbling in the dark when using Churnkey. "
"Nick (the founder) has been incredible to work with. He has been very generous with his time in helping us craft a custom solution to reduce our churn. Highly recommend Churnkey for anyone looking to drastically improve their customer retention abilities. "
"Churnkey’s retention platform is in a league of its own. Cancel flows and dunning are easy to set up, extremely effective for reducing churn, and constantly being improved to stay on the cutting edge of retention strategy. The customer experience is unparalleled. Churnkey takes the time to understand our business, and the team goes out of its way to monitor our retention and offer recommendations whenever they see an opportunity to improve cancel flows or failed payment recovery. "
"Because of Churnkey, our marketing team was able to design the best exit funnel that increases LTV, reduces churn, and gives us the right insights to reactivate users. "
Marketing at Jasper
"Our products serve a ferocious crowd of creators who demand the best tools and cutting-edge technology. With Churnkey’s cancel flows and payment recoveries, we improved them greatly thanks to feedback received through the platform. "
CEO of Tweet Hunter
"I've been using Churnkey's service for nearly a year now, and I can confidently say that it has been an absolute game-changer for my business. With a jaw-dropping 1600% ROI from our subscription, Churnkey has exceeded our expectations and truly delivered on their promises. Their team has been a pleasure to work with from day one. They're not only extremely friendly and approachable but also highly knowledgeable in their field. The personalized attention they provide has made us feel like valued customers, and their responsiveness to our inquiries and concerns has been nothing short of impressive. The Churnkey platform itself is intuitive, easy to navigate, and efficient. It has helped us identify areas of improvement within our business, as well as capitalize on opportunities we were previously unaware of. We've seen a significant reduction in churn rate and increased customer satisfaction, all thanks to Churnkey's expertise. In summary, I cannot recommend Churnkey highly enough for any business looking to optimize its customer retention strategies. If you want to see incredible results as we have, don't hesitate to give them a try. "
"I had an issue with the integration and Nick helped me out really quick and he was so gentle. "
"Churnkey delivered on retention and transparency. I could easily create custom cancel flows which optimized performance and quickly measured conversions against different user segments. "
"Churnkey makes it easy to create custom cancel flows to help identify cancellation reasons and solve those with a special offer. The team is great to work with and the software is easy to use regardless of whether you are on a managed or self-serve plan. We went with the managed plan so that their team could help implement it and set it up. "
Founder
"Churnkey has been an invaluable asset to our business. It provides valuable insights into the root causes of customer churn, allowing us to take proactive steps to retain more customers. Additionally, their payment recovery feature has proven highly effective in recovering revenue from accounts that have fallen behind on payments. "
VP of Customer Experience