New York Subscription Cancellation Law
New York’s Automatic Renewal Law (ARL) requires subscription-based businesses to present transparent terms, secure affirmative consent, and provide hassle-free cancellation options.
Latest
Subscription Metrics
State of Retention Report Webinar
Churnkey partnered with Saas.Group and Usersnap on an annual retention report which helps subscription companies make sense of industry trends and changes. Watch the Webinar here.
What Is “Willingness To Pay” and How Can You Affect It?
How to Calculate and Increase Your Customer Lifetime Value
Customer Churn Analysis: How to Master SaaS' Most Important Process
How to Calculate a Customer Health Score
The SaaS KPIs You Really Need to Track
Customer Retention Emails: Our Complete Guide (with Examples)
Cancellations
Recipes for Churnkey Cancel Flows
A long list of ideas to show you what's possible with Churnkey.
6 Cancellation Flow Examples That Reduce SaaS Customer Churn (and How to Build One)
The Guide to Reducing Customer Attrition
Your Guide to Customer Churn Prevention
Maximize Growth With These SaaS Retention Strategies
How to Use Customer Offboarding to Understand Cancellation Reasons
How to Build Cancellation Surveys that Reduce Churn (with Examples)
Payment Failures
How To Fix Failed Payments if You're Using Stripe
Struggling with failed payments in Stripe? Here is a full guide on how to deal with and recover failed payments while using Stripe. Understand the most common card failure codes and how to fix them.
The Guide to Reducing Customer Attrition
Guide to Revenue Recovery: Modern Tips for SaaS and Subscription Businesses
