Powerful Metrics to Transform Your Business

Are you struggling to make sense of your churn problem?

See how healthy your customer base is at a glance. Understand the top reasons why they leave your product and what made them stay. Keep an eye on accounts that seem to be thinking about leaving.

Reduce cancellations up to 42%
Effortlessly increase customer loyalty
Extend LTV every month
Powerful Metrics

“ Because of Churnkey, our marketing team was able to design the best exit funnel that increases LTV, reduces churn, and gives us the right insights to reactivate users. ”

Austin Distel
CMO of Jasper

One of the best things you can do for your business is to keep a pulse on why people are cancelling their subscriptions. Knowing why customers cancel not only helps you figure out how you can improve your product, it can also help you figure out how you can get that potential churner to stick around with a custom offer.

Finally, your customer-obsessed team can grasp your retention problem.

More than Numbers

Get the story behind your retention performance, not just vanity metrics

Confusing graphs, conflicting values, and painful data comparisons are the norm for most subscription metrics. We don't think it has to be that way. We work hard to interpet your numbers and tell the story behind them.

More than Numbers
See How Customers Flow

Understand how customers move through Churnkey's cancel flows without confusing charts

Across your customer base, cancellation decisions are being made. In some cases, thousands of them every day. You'll get an incredibly useful way to understand the success and failure of these efforts, which offers are most effective, and where to deploy resources.

Always Working in the Background
Cancellation Reasons & Offer Acceptance

Quantitative survey data reveals why customers cancel

Reveal cancellation patterns, track how product releases affect churn, and uncover startling trends before they become systemic threats to your business. Cancellation surveys can be tweaked on the fly and deployed instantly to your product.

Benefit from Decades of Research
Track Churn Rate and More

Watch churn rate drop, recurring revenue grow, and never ask "where are we with churn?" again

All your retention metrics, tracked in one place, optimized for maximum legibility. Understand exactly how well your customer base responds to cancel flows, failed payment recovery, then watch revenue respond.

Track Churn Rate and More
Dunning Campaign Performance

Understand how payment recovery efforts perform

If you want to customize your dunning campaigns, see how well they're doing with a detailed breakdown of campaign performance. See where campaigns drop off, which ones generate the greatest response, and if you're tripping spam filters.

Benefit from Decades of Research
Session Recordings

Experience every cancel flow session through your customers' eyes

Understand how customers react to your cancellation flow as if you were sitting with them. Experience every hesitation, every lingering cursor, so you can craft more enticing offers.

“ Honestly, Churnkey is easily worth the cost for its cancellation feedback alone. We've been able to gain so much insight into why users want to cancel so we can add features or fix issues. ”

Davis Baer
Co-founder of OneUp

Let us show you how Churnkey outsmarts legacy retention products.

We’ll take you on a quick, friendly, no-pressure walkthrough of what we do. And you’ll see why so many companies are graduating to Churnkey to boost their revenue and make customers happier.

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