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News
Announcements and news from the team building Churnkey.
News
U.S. appeals court blocks FTC’s ‘click-to-cancel’ rule for recurring subscriptions
U.S. Court of Appeals struck down the rule entirely, just days before it was scheduled to take full effect on July 14. Now that the FTC isn’t making a large, sweeping ruling, laws will go into the hands of individual states.
News
The end of the FTC's 'click-to-cancel' rule: what SaaS companies need to know now
The rule requires businesses to make it just as easy for consumers to cancel a subscription as it was to sign up. This means no more forcing customers to jump through hoops, interact with representatives, or dig through dark UX patterns to cancel a service.
News
Understanding the FTC's new negative option rule and its impact on free trials
One of the most important clarifications in the updated rule is that negative option features don’t always start with an actual purchase — free trials are a key example.
News
A simple FTC compliance checklist
This checklist is designed to guide you through the key steps needed to stay compliant with the FTC’s Click to Cancel ruling.
News
From the CEO: Churnkey raises $1.5M in growth equity
Churnkey raises $1.5m in growth equity to further accelerate its retention automation platform for high-volume subscription companies.
Guides
How to predict churn and improve retention
When churn prediction is done well, it can allow your SaaS company to identify at-risk customers and retain them before they churn.
News
Churnkey taps software vet Jay Nathan as strategic advisor
Addition of Nathan Arrives as Churnkey Surpasses $1 Billion in Protected Subscription Revenue
News
We’ve joined the TinySeed accelerator fall 2021 batch
Churnkey has joined the TinySeed startup accelerator as part of the Fall 2021 batch, alongside Keeping, Tonomo, Trendful, and Suggestion Ox.
News
Wavve has been acquired by Calm Capital
Our first bootstrapped SaaS company has been acquired. Here is why we sold and how it all happened.
News
What's new at Churnkey | February
Churnkey February Update 🔑 | Updated Customer Statistics, New Dashboard Features, and Session Recordings
News
Introducing Churnkey
If you want to reliably reduce customer churn, you’re going to need a scientific, data-driven approach.