Revenue Growth Rate: Meaning, Calculator, Best Practices
IBM saw negative revenue growth rate while SpaceX saw a 63% revenue growth rate. Learn how to calculate and improve your revenue growth rate.
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The Best Churn Management Software Platforms in 2024 (Ranked and Reviewed)
What is the best software for churn management? Find out with this comparative guide.
Customer Offboarding: Meaning, Templates, Best Practices
Not all churn is bad—what if the door customers exit through could bring them back? Discover how thoughtful offboarding flows, insights, and strategic touchpoints turn churn into a growth opportunity.
9 Dunning Emails Examples With Do's and Don'ts
Dunning email examples from companies like Duolingo, Canva, Slack, Spotify and more.
Dunning Process: 15 Best Practices
Learn how to retry intelligently, escalate communications, send targeted emails to admins and users, proactively notify via SMS, enable one-click reactivation, offer grace periods, personalize and segment campaigns, track churn metrics, and employ five additional tactics.
Average Churn Rates for Subscription Services: Data From 8 Industries
SaaS averages at 4-6% churn rates per month. While ecommerce subscriptions hover at 10-15%. Telecom is lower at 1-2%.
Unusually High Churn Rate: Benchmarks and How to Fix?
Anything over 46% annual churn ie 5% monthly is high for B2B mid-market and B2C companies. For enterprises, anything above 22% annual or 2% monthly is considered high.