New: Churnkey's second annual State of Retention report
Welcome to Churnkey's second State of Retention report, where we analyzed over $3 billion in subscription revenue from over 1,000 companies across the world.
Deep Dive
The Best Dunning Software in 2024
Discover the top dunning software of 2024 to tackle churn and manage failed payments, ensuring your SaaS business thrives despite inevitable involuntary cancellations.
Why Churn Prediction ≠ Churn Reduction, and What To Do Instead
On the inherent shortcomings of churn prediction, and how customer retention can be improved with uplift modeling and dynamic point of cancellation offers.
Dunning Management: What Is It and Why Should SaaS Companies Care?
Proactively manage customer and revenue churn through a process known as dunning management.
How To Reduce Customer Churn: Tactics and Strategies for SaaS Leaders
Retention metrics determine company valuations and funding eligibility. So you must ask yourself: how can I reduce customer churn?
What Is a Good Monthly Churn Rate?
How to know if your business experiencing too much churn.
What Is Product-Led Growth & Why Does It Matter?
How to build a product-led growth model to drive usage and customer acquisition.