Retention
Retention guides.
Guides to keeping subscribers longer: retention strategy, product-led growth, onboarding, and turning churn data into action.
Payment Recovery
12 tactics to reduce involuntary churn (data from 5.4M failed payments)
A playbook to recover failed payments, without touching your product or pricing.
Retention
14 tactics to reduce subscription churn (data from 200M subscriptions)
Fourteen data-backed tactics to reduce subscription churn, covering both voluntary cancellations and involuntary payment failures, with benchmarks from 25M+ subscriptions.
Retention
Acting On Your Churn Data
How to reduce high voluntary and involuntary churn? How to win back lost users? How to predict at-risk customers? And how to truly understand why users churn?
Retention
How to Leverage Customer Feedback to Fuel Product-Led Growth
Product-Led Growth (PLG) companies enjoy a unique advantage: their product itself drives customer acquisition, retention, and expansion. However, this model comes with the challenge of managing a high volume of users and the feedback they provide. Effectively leveraging this feedback is crucial for refining products, improving user experiences, and
Retention
Customer Retention Management for SaaS
Discover effective customer retention management strategies for SaaS companies. Learn how to reduce churn, enhance customer loyalty, and boost revenue with actionable insights and best practices.
Retention
5 Essential PLG Metrics to Measure for Growth & Retention
Unlock growth with these 5 essential Product-Led Growth metrics. Learn how PLG SaaS companies measure user engagement, retention, and more while diving into data-driven insights for sustainable success.
Retention
Time to Value: The Overlooked Metric in Product-Led Growth Strategies
Unlock the power of time-to-value (TTV) in your Product-Led SaaS product. Learn how to accelerate user adoption, improve retention, and drive growth by focusing on TTV.
Retention
How Product-Led SaaS Companies Can Retain More Self-Serve Subscribers
Retaining self-serve customers is a challenge. Let’s explore some key retention automation strategies that can help PLG SaaS companies reduce churn and retain more self-serve customers.
Retention
How to Use Trial Extensions to Convert More Trialing Users
Learn how to use trial extensions to optimize trial conversion rates for Product-Led Growth SaaS Companies. In this post, we explore strategies, trial types, and tactics to convert more trialing users into paying customers.
Retention
A Guide to Net Revenue Retention for Subscription & SaaS Companies
If you’re in the SaaS industry, then you probably already have some idea of the pivotal role net revenue retention (NRR) plays in the success and sustainability of your business. NRR is a key metric for SaaS companies that helps give you a better sense for the strength of
Retention
A Churn Reduction Guide For Stripe
Unlock the secrets to reducing churn with Churnkey’s expert strategies for Stripe. Learn how personalized cancellation flows can transform your SaaS business.