Why a SaaS Customer Hasn’t Truly Churned After They Cancel: How To Win Back Churned Customers From our research, you can win back up to 34% of customers who cancelled your product. Here’s how you can leverage this huge opportunity to expand revenue.
What Is a Reactivation Campaign and How You Can Implement One (With Examples) Just because you’ve lost a customer doesn’t mean they’re gone forever. There are specific strategies you can use to win back customers who have already churned. That’s where reactivation campaigns come into play. They’re too easily overlooked by marketing and retention teams, but can increase