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Churnkey ↔️ Zuora Integration

With Churnkey's Zuora integration, connect your account to unlock boosted revenue, dynamic offers, customer timelines, and more.

With our Zuora integration, we’re everything your customer-obsessed team needs to improve retention, automatically.

Personalized Cancel Flows

Lower cancellations automatically while making customers happier and driving more revenue. Use the best cancel flow in the business and reduce active churn up to 51%.

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Customer Timelines

See how customers respond over time to invoices, offers, price changes, and more. It's the essential link between your billing and customer success initiatives.

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Powerful Metrics

See how healthy your customer base is at a glance. Understand the top reasons why they leave your product and what made them stay. Keep an eye on accounts that seem to be thinking about leaving.

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How our Zuora integration works...

Connect to Churnkey using your Zuora API Key

We'll start ingesting your data down to the invoice level as you get your account ready to launch.

Process cancellations and apply offers

From pauses to plan changes to discounts and everything in between, Churnkey uses all the tools at our disposal to reduce voluntary churn.

Uncover business insights

Gather cancellation feedback, track detailed churn and revenue data, and let our AI get to work on processing your qualitative feedback.

Reinvest boosted revenue

Leveraging our robust tracking infrastructure, you'll know how much revenue Churnkey boosted for you by lowering voluntary churn.

Leverage Customer Timelines

See how customers respond to invoices, cancel flows, offers, and their reactivations. It's the essential link between your billing and retention efforts.

Leverage Your Zuora Billing Data

One connection unlocks everything you need to boost subscription retention

Connecting Churnkey to Zuora unlocks our full suite of automated retention products. With little effort, you'll boost revenue by reducing churn automatically through our personalized cancel flows.

Sync Key Metrics
AI Always Working in the Background

Gain product improvement superpowers without a data scientist

Our AI collects, analyzes, and sorts every bit of qualitative feedback you get. It's an essential complement to the quantitative data, revealing areas where your product is worthy of praise, where it's technically broken, and all the ways people might feel like you're not delivering value. All this. Without a data scientist.

Always Working in the Background
A/B Testing Out of the Box

Simplify your decisionmaking process with cancel flow A/B tests

A/B tests are easy to deploy from within the Churnkey admin and don't require any intervention from data or engineering teams. We handle experimentation for you, deterministically randomizing cancel flow sessions based on customer ID.

Cancel Flow A-B Testing

Explore all of our integrations...

  • Stripe

    Connect to Stripe and you'll unlock boosted revenue, dynamic offers, payment recoveries, customer timelines, and more.

    Explore Stripe Integration

  • Chargebee

    Connect to Chargebee and you'll unlock boosted revenue, dynamic offers, customer timelines, and more.

    Explore Chargebee Integration

  • Braintree

    Connect to Braintree and you'll unlock boosted revenue, dynamic offers, customer timelines, and more.

    Explore Braintree Integration

  • Paddle

    Connect to Paddle and you'll unlock boosted revenue, dynamic offers, customer timelines, and more.

    Explore Paddle Integration

  • Zuora

    Connect to Zuora and you'll unlock boosted revenue, dynamic offers, customer timelines, and more.

    Explore Zuora Integration

  • Slack

    Connect to Slack and your team can experience cancel flow sessions as they happen in a dedicated channel.

    Explore Slack Integration

  • Churnkey API

    Churnkey's private APIs can stream custom events into your data warehouses, databases, and data lakes.

    Explore Churnkey API With Us

  • Churnkey Webhooks

    Sync data in and out in real-time with any data source in your retention stack.

    Explore Churnkey Webhooks

🧐 Curious? Here's every feature our platform offers...

    Personalized Cancel Flows

  • Personalization for every customer
  • Unlimited cancel flows
  • Unlimited customer segments
  • Custom attributes for advanced targeting
  • A/B testing engine
  • Subscription pauses
  • Discounts, delays, plan changes, other offers
  • Automatically extend free trials
  • Anti-gamification measures
  • Custom branding
  • No-code editor
  • Multi-language support
  • Custom CSS support
  • Unlimited team members
  • Dynamic flow branching
  • Block functionality for paused accounts

    Payment Recovery

  • Personalized for every customer
  • Unlimited recovery campaigns
  • Unlimited customers
  • Pre-written and optimized campaigns
  • One-click payment processor setup
  • Collect partial invoices
  • Discount future payments
  • No-code setup and editing
  • Custom branding
  • Hosted payment update flows
  • Customer-facing billing history
  • Customer-facing cancellation notifications
  • Intelligent auto retries
  • Block functionality for past-due accounts
  • Multi-language support

    Powerful Metrics

  • Track Boosted Revenue, key metrics over time
  • Trended, benchmarked cancellation reasons
  • Understand offer performance over time
  • Insight AI for qualitative feedback analysis
  • One-click payment processor setup
  • Cancel flow journey breakdown
  • Session recordings for every customer
  • Activity feed of every flow session
  • Real-time activity feed of customer status
  • Recovery success over time
  • Intelligent retry tracking
  • Trial conversion tracking

    Getting Set Up

  • Personalized setup call
  • Cancel flows built for you
  • Recovery campaigns created for you
  • Testing sandbox
  • Concierge migration from any other providers
  • Responsive email and live chat support


  • Support for Chargebee, Paddle, Chargebee, Chargebee, other integrations with key billing providers
  • Native Chargebee App
  • Robust real-time webhook infrastructure
  • Slack app for real-time alerts
  • Dynamic email reports
  • Churnkey API for integration with any external apps such as Hubspot, Segment, Klaviyo, Salesforce, more

Let us show you how Churnkey outsmarts legacy retention products.

We’ll take you on a quick, friendly, no-pressure walkthrough of what we do. And you’ll see why so many companies are graduating to Churnkey to boost revenue, recover failed payments, make customers happier.

Chat With Us