Churnkey ↔️ Zuora Integration
With Churnkey's Zuora integration, connect your account to unlock boosted revenue, dynamic offers, customer timelines, and more.
With our Zuora integration, we’re everything your customer-obsessed team needs to improve retention, automatically.
- Personalized Cancel Flows
Lower cancellations automatically while making customers happier and driving more revenue. Use the best cancel flow in the business and reduce active churn up to 51%.
- Customer Timelines
See how customers respond over time to invoices, offers, price changes, and more. It's the essential link between your billing and customer success initiatives.
- Powerful Metrics
See how healthy your customer base is at a glance. Understand the top reasons why they leave your product and what made them stay. Keep an eye on accounts that seem to be thinking about leaving.
How our Zuora integration works...
- Connect to Churnkey using your Zuora API Key1
We'll start ingesting your data down to the invoice level as you get your account ready to launch.
- Process cancellations and apply offers2
From pauses to plan changes to discounts and everything in between, Churnkey uses all the tools at our disposal to reduce voluntary churn.
- Uncover business insights3
Gather cancellation feedback, track detailed churn and revenue data, and let our AI get to work on processing your qualitative feedback.
- Reinvest boosted revenue4
Leveraging our robust tracking infrastructure, you'll know how much revenue Churnkey boosted for you by lowering voluntary churn.
- Leverage Customer Timelines5
See how customers respond to invoices, cancel flows, offers, and their reactivations. It's the essential link between your billing and retention efforts.
One connection unlocks everything you need to boost subscription retention
Connecting Churnkey to Zuora unlocks our full suite of automated retention products. With little effort, you'll boost revenue by reducing churn automatically through our personalized cancel flows.
Gain product improvement superpowers without a data scientist
Our AI collects, analyzes, and sorts every bit of qualitative feedback you get. It's an essential complement to the quantitative data, revealing areas where your product is worthy of praise, where it's technically broken, and all the ways people might feel like you're not delivering value. All this. Without a data scientist.
Simplify your decisionmaking process with cancel flow A/B tests
A/B tests are easy to deploy from within the Churnkey admin and don't require any intervention from data or engineering teams. We handle experimentation for you, deterministically randomizing cancel flow sessions based on customer ID.
Explore all of our integrations...
Stripe
Connect to Stripe and you'll unlock boosted revenue, dynamic offers, payment recoveries, customer timelines, and more.
Explore Stripe Integration
Chargebee
Connect to Chargebee and you'll unlock boosted revenue, dynamic offers, customer timelines, and more.
Explore Chargebee Integration
Braintree
Connect to Braintree and you'll unlock boosted revenue, dynamic offers, customer timelines, and more.
Explore Braintree Integration
Paddle
Connect to Paddle and you'll unlock boosted revenue, dynamic offers, customer timelines, and more.
Explore Paddle Integration
Zuora
Connect to Zuora and you'll unlock boosted revenue, dynamic offers, customer timelines, and more.
Explore Zuora Integration
Maxio
Connect to Maxio and you'll unlock billing and financial operations for B2B SaaS, and more.
Explore Maxio Integration
Recurly
Connect to Recurly and you'll unlock boosted revenue, dynamic offers, customer timelines, and more.
Explore Recurly Integration
Slack
Connect to Slack and your team can experience cancel flow sessions as they happen in a dedicated channel.
Explore Slack Integration
Churnkey API
Churnkey's private APIs can stream custom events into your data warehouses, databases, and data lakes.
Explore Churnkey API Integration
Churnkey Webhooks
Sync data in and out in real-time with any data source in your retention stack.
Explore Churnkey Webhooks Integration
Everything your team could be using right now...
- Personalization for every customer
- Unlimited cancel flows
- Unlimited customer segments
- Custom attributes for advanced targeting
- A/B testing engine
- Subscription pauses
- Discounts, delays, plan changes, other offers
- Automatically extend free trials
- Anti-gamification measures
- Custom branding
- No-code editor
- Multi-language support
- Custom CSS support
- Unlimited team members
- Dynamic flow branching
- Block functionality for paused accounts
Personalized Cancel Flows
- Personalized for every customer
- Unlimited email recovery campaigns
- SMS recovery campaigns available
- Unlimited customers
- Pre-written and optimized campaigns
- One-click payment processor setup
- Collect partial invoices
- Discount future payments
- No-code setup and editing
- Custom branding
- Hosted payment update flows
- Customer-facing billing history
- Customer-facing cancellation notifications
- Precision Retries outperform the industry
- Block functionality for past-due accounts
- Multi-language support
Payment Recovery
- Personalization for every customer
- Unlimited reactivation campaigns
- Unlimited reactivation segments
- Enhanced timing logic
- Custom attributes for advanced targeting
- Email infrastructure optimized for max deliverability
- Use cancel reason, customer health, & more...
- One-click reactivation experiences
- Personalization for every customer
- Custom branding
- Hosted payment update flows
- No-code setup, creation, and editing
- Fallbacks for every edge case
- Multi-language support
Reactivation Campaigns
- Identify customers most prone to churn
- Dynamic customer base risk scoring
- Predict monthly revenue before it happens
- Analyze customer sentiment over time
- Unlock segmentation via health scores
- Bring your own value metrics to enrich your ML model
- Customer tables sorted by low, medium, high risk
- Bespoke model trained on your billing data
Customer Health
- Track Boosted Revenue, key metrics over time
- Trended, benchmarked cancellation reasons
- Understand offer performance over time
- Insight AI for qualitative feedback analysis
- One-click payment processor setup
- Cancel flow journey breakdown
- Session recordings for every customer
- Activity feed of every flow session
- Real-time activity feed of customer status
- Recovery success over time
- Intelligent retry tracking
- Trial conversion tracking
Metrics Suite
- Personalized setup call
- Cancel flows built for you
- Recovery campaigns created for you
- Testing sandbox
- Concierge migration from any other providers
- Responsive email and live chat support
Setup Services
- Support for Stripe, Paddle, Braintree, Chargebee, other integrations with key billing providers
- Native Stripe App
- Robust real-time webhook infrastructure
- Slack app for real-time alerts
- Dynamic email reports
- Churnkey API for integration with any external apps such as Hubspot, Segment, Klaviyo, Salesforce, more
Integrations
Let us show you how Churnkey outsmarts legacy churn software.
We’ll take you on a quick, friendly, no-pressure walkthrough of what we do. And you’ll see why so many companies are graduating to Churnkey's churn management software to boost revenue, recover failed payments, make customers happier.
Schedule a Demo