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Churnkey ↔️ Slack Integration

With Churnkey's Slack integration, keep you finger on the pulse of your customers.

Connect Paddle

How our Slack integration works...

1
Install Churnkey's Slack app

Hook us up to a channel and you're off to the races. You might need an administrator to help you out.

2
Get notified whenever someone cancels

Set up alerts to get pinged whenever one of your customers clicks the cancel button.

3
Analyze discount uptake

Know who's aborting, who's not, and which offers they're accepting: pauses, plan changes, discounts, support redirects, and more.

4
See cancel reasons in real time

Stay in tune with why customers might be unhappy so you can take steps to remedy it.

5
Read the qualitative feedback

We attach qualitative feedback to every session ping in your Slack channel, so you don't have to leave the app to get the full picture.

Explore all of our integrations...

  • Stripe

    Connect to Stripe and you'll unlock boosted revenue, dynamic offers, payment recoveries, customer timelines, and more.

    Explore Stripe Integration

  • Chargebee

    Connect to Chargebee and you'll unlock boosted revenue, dynamic offers, customer timelines, and more.

    Explore Chargebee Integration

  • Braintree

    Connect to Braintree and you'll unlock boosted revenue, dynamic offers, customer timelines, and more.

    Explore Braintree Integration

  • Paddle

    Connect to Paddle and you'll unlock boosted revenue, dynamic offers, customer timelines, and more.

    Explore Paddle Integration

  • Zuora

    Connect to Zuora and you'll unlock boosted revenue, dynamic offers, customer timelines, and more.

    Explore Zuora Integration

  • Slack

    Connect to Slack and your team can experience cancel flow sessions as they happen in a dedicated channel.

    Explore Slack Integration

  • Churnkey API

    Churnkey's private APIs can stream custom events into your data warehouses, databases, and data lakes.

    Explore Churnkey API With Us

  • Churnkey Webhooks

    Sync data in and out in real-time with any data source in your retention stack.

    Explore Churnkey Webhooks

Everything your team could be using right now...

    Personalized Cancel Flows

  • Personalization for every customer
  • Unlimited cancel flows
  • Unlimited customer segments
  • Custom attributes for advanced targeting
  • A/B testing engine
  • Subscription pauses
  • Discounts, delays, plan changes, other offers
  • Automatically extend free trials
  • Anti-gamification measures
  • Custom branding
  • No-code editor
  • Multi-language support
  • Custom CSS support
  • Unlimited team members
  • Dynamic flow branching
  • Block functionality for paused accounts

    Payment Recovery

  • Personalized for every customer
  • Unlimited recovery campaigns
  • Unlimited customers
  • Pre-written and optimized campaigns
  • One-click payment processor setup
  • Collect partial invoices
  • Discount future payments
  • No-code setup and editing
  • Custom branding
  • Hosted payment update flows
  • Customer-facing billing history
  • Customer-facing cancellation notifications
  • Precision Retries outperform the industry
  • Block functionality for past-due accounts
  • Multi-language support

    Reactivation Campaigns

  • Personalization for every customer
  • Unlimited reactivation campaigns
  • Unlimited reactivation segments
  • Enhanced timing logic
  • Custom attributes for advanced targeting
  • Email infrastructure optimized for max deliverability
  • Use cancel reason, customer health, & more...
  • One-click reactivation experiences
  • Personalization for every customer
  • Custom branding
  • Hosted payment update flows
  • No-code setup, creation, and editing
  • Fallbacks for every edge case
  • Multi-language support

    Customer Health

  • Identify customers most prone to churn
  • Dynamic customer base risk scoring
  • Predict monthly revenue before it happens
  • Analyze customer sentiment over time
  • Unlock segmentation via health scores
  • Bring your own value metrics to enrich your ML model
  • Customer tables sorted by low, medium, high risk
  • Bespoke model trained on your billing data

    Metrics Suite

  • Track Boosted Revenue, key metrics over time
  • Trended, benchmarked cancellation reasons
  • Understand offer performance over time
  • Insight AI for qualitative feedback analysis
  • One-click payment processor setup
  • Cancel flow journey breakdown
  • Session recordings for every customer
  • Activity feed of every flow session
  • Real-time activity feed of customer status
  • Recovery success over time
  • Intelligent retry tracking
  • Trial conversion tracking

    Setup Services

  • Personalized setup call
  • Cancel flows built for you
  • Recovery campaigns created for you
  • Testing sandbox
  • Concierge migration from any other providers
  • Responsive email and live chat support

    Integrations

  • Support for Stripe, Paddle, Braintree, Chargebee, other integrations with key billing providers
  • Native Stripe App
  • Robust real-time webhook infrastructure
  • Slack app for real-time alerts
  • Dynamic email reports
  • Churnkey API for integration with any external apps such as Hubspot, Segment, Klaviyo, Salesforce, more

Let us show you how Churnkey outsmarts legacy churn software.

We’ll take you on a quick, friendly, no-pressure walkthrough of what we do. And you’ll see why so many companies are graduating to Churnkey's churn management software to boost revenue, recover failed payments, make customers happier.

Schedule a Demo