Churnkey lowers churn for subscription companies. Fix failed payments. Reduce cancellations. Win back customers. Increase ARR.
A Baseline Churnkey Experience
Trusted by these customer-obsessed teams…...
“ I have been astounded by the customer service Churnkey has provided us... the team has built and delivered on every promise made and this will be a complete game changer for our business. 10/10 recommend. ”
Your MRR on Churnkey
Cancel Flows
Retain more customers, capture product feedback, and increase customer loyalty.
Segment your customer base by churn propensity, product usage, spoken language, and more.
Offer cross-sells, pauses, discounts, seat handoffs, and more based on dynamic personalization.
Protect app usage by blocking features until your customer resumes their subscription.
Lowers cancellation volume by 54%
Used by
Payment Recovery
Retain more customers, capture product feedback, and increase customer loyalty.
Recover failed payments without customer intervention. Our custom, proven retry system adapts to the bespoke needs of your business.
When hard declines happen, reach your customers where they are: SMS, email, or in your app.
Block key features in your app or product until your customer updates their payment method.
Recovers up to 89% of failed payments
Used by
Feedback AI
Capture product feedback, prioritize features, and drive growth with AI-powered insights.
Freeform feedback is grouped into emergent categories and themes for prioritization and analysis.
Rank the impact of your product feedback on your bottom line so you know where to focus your development efforts.
Use natural language to search for specific feedback, themes, and customers.
Increases product development velocity by 3x
Used by
Reactivations
Boost retention, increase revenue, and strengthen customer relationships with Reactivations.
Leverage cancellation reasons to target the right customers with the right message.
Deliver dynamic deals based on your customer's cancellation reason.
With just one tap or click your customers will apply your offer to their account and immediately reactivate their subscription.
Reactivates up to 34% of previous customers
Used by
Churn Metrics
Track churn volume, identify trends across customer cohorts, and strategize to lower churn.
Connecting your payment provider will give us read-only snapshot of your churn data to analyze.
No-BS metrics that help you understand your churn problem and where to focus your efforts.
Updated daily, so you can be sure you're always looking at the latest data.
Surfaces problem areas with clarity
Payment Recovery
Recovers up to 89% of failed payments
Losing customers to failed payments is antiquated. Come to think of it, so is all of the major dunning software. That's why we offer features like segmented campaigns, dunning offers, and payment retries that are shockingly precise.
Precision Retries
Silently lift ARR by ~10%
Recovery Campaigns
Intelligent SMS & email messaging
In-App Card Updater
Block features until card updated
Cancel Flows
Save ~54% of customers
Get the best cancel flow in the business and reduce cancellations up to 51%. Because your cancel button is a blunt instrument just waiting to become a growth lever. Make customers happier, drive more revenue, spend more time doing what you do best.
Feedback Inspector
At-scale feedback analysis
You know the only way to improve your business is to listen to customers, but it's really hard to do it at scale. Then there are customer interviews, which everyone dreads. But with our AI engine, you can analyze customer feedback and categorize it automatically so it's easy to take action.
Reactivations
Win back ~34% past customers
Stop leaving revenue on the table with Churnkey's timed, personalized, and segmented Reactivation campaigns. Leverage our one-click flows to maximize revenue potential.
Churn Metrics
Insights to drive growth
You don't have time to parse overloaded charts and confusing terminology. Churnkey's best-in-class analytics speak plainly—helping you and your team track boosted revenue, offer uptake, recovery rates, and more.
“ No founder wants to think about failed payments or has the time to deal with them. Churnkey stepped up and did it for us — setting us up quickly and optimizing everything — so we could focus on what we love to do: ship fast and grow faster. ”
See why so many companies are graduating to Churnkey's churn management software to boost revenue, recover failed payments, make customers happier.
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