Turn cancellations into conversations that save customers.
Churnkey helps you reduce churn with Cancel Flows, Payment Recovery, and intelligent automation that retains 42% more customers.
Churnkey makes the jobs of Customer Success teams easier with a comprehensive suite of products and solutions for churn prevention and customer retention.
A baseline Churnkey experience.
- Voluntary Churn Drop
- 32%
- Time to Integrate
- 35 minutesmins
- Avg. LTV Increase
- 14%
- Recovered Payments
- 72%
Trusted by these customer-obsessed teams…...
Go ahead.
See how we do it.
Cancel Flows
Turn cancellations into opportunities with Cancel Flows.
Retain more customers, capture product feedback, and increase customer loyalty.
Effortless personalization
Segment your customer base by churn propensity, product usage, spoken language, and more.
Dynamic offers
Offer cross-sells, pauses, discounts, seat handoffs, and more based on dynamic personalization.
Pause Wall
Protect app usage by blocking features until your customer resumes their subscription.
Lowers cancellation volume by 54%
Used by
Payment Recovery
Solve your failed payment headaches with Payment Recovery.
Retain more customers, capture product feedback, and increase customer loyalty.
Precision Retries
Recover failed payments without customer intervention. Our custom, proven retry system adapts to the bespoke needs of your business.
Omnichannel campaigns
When hard declines happen, reach your customers where they are: SMS, email, or in your app.
Payment Wall
Block key features in your app or product until your customer updates their payment method.
Recovers up to 89% of failed payments
Used by
Feedback AI
Supercharge product development with AI-assisted feedback analysis.
Capture product feedback, prioritize features, and drive growth with AI-powered insights.
Automatic categorization
Freeform feedback is grouped into emergent categories and themes for prioritization and analysis.
MRR connection
Rank the impact of your product feedback on your bottom line so you know where to focus your development efforts.
Intelligent search
Use natural language to search for specific feedback, themes, and customers.
Increases product development velocity by 3x
Used by
Reactivations
Win back past customers with Reactivations.
Boost retention, increase revenue, and strengthen customer relationships with Reactivations.
Cancel reason targeting
Leverage cancellation reasons to target the right customers with the right message.
Dynamic offers
Deliver dynamic deals based on your customer's cancellation reason.
One-tap reactivations
With just one tap or click your customers will apply your offer to their account and immediately reactivate their subscription.
Reactivates up to 34% of previous customers
Used by
Churn Metrics
Find out what churn is really costing you with Churn Metrics.
Track churn volume, identify trends across customer cohorts, and strategize to lower churn.
No strings attached
Connecting your payment provider will give us read-only snapshot of your churn data to analyze.
The metrics that matter
No-BS metrics that help you understand your churn problem and where to focus your efforts.
Always fresh
Updated daily, so you can be sure you're always looking at the latest data.
Surfaces problem areas with clarity
Everything you need to build a healthier subscription business.
Payment Recovery
Recovers up to 89% of failed payments
Losing customers to failed payments is antiquated. Come to think of it, so is all of the major dunning software. That's why we offer features like segmented campaigns, dunning offers, and payment retries that are shockingly precise.
Precision Retries
Silently lift ARR by ~10%
Recovery Campaigns
Intelligent SMS & email messaging
In-App Card Updater
Block features until card updated
Cancel Flows
Save ~54% of customers
Get the best cancel flow in the business and reduce cancellations up to 51%. Because your cancel button is a blunt instrument just waiting to become a growth lever. Make customers happier, drive more revenue, spend more time doing what you do best.
Feedback AI
At-scale feedback analysis
You know the only way to improve your business is to listen to customers, but it's really hard to do it at scale. Then there are customer interviews, which everyone dreads. But with our AI engine, you can analyze customer feedback and categorize it automatically so it's easy to take action.
Reactivations
Win back past customers
Stop leaving revenue on the table with Churnkey's timed, personalized, and segmented Reactivation campaigns. Leverage our one-click flows to maximize revenue potential.
Churn Metrics
Insights to drive growth
You don't have time to parse overloaded charts and confusing terminology. Churnkey's best-in-class analytics speak plainly—helping you and your team track boosted revenue, offer uptake, recovery rates, and more.
Our Pricing
What's your monthly churn volume?
$20k
$20k
Intelligence
Our ultimate retention suite to help you optimize LTV and find hidden revenue with AI.
$825
per month
billed yearly
Based on $20k monthly churn volume.
Everything in Core, plus:
- Adaptive Offers
- Account Agent
- Feedback AI
- AI-powered translations
- Compliance Automation
- Self-Improving Precision Retries
- more
Talk with our Retention Specialists who will analyze your churn volume and tailor solutions to your business.
Core
Our baseline churn reduction platform with testing, segmentation, and advanced retry logic.
$700
per month
billed yearly
Based on $20k monthly churn volume.
Core includes:
- Cancel Flows
- Payment Recovery
- A/B Testing (Cancel Flows & Payment Recovery)
- Unlimited Segmentation
- Customer Timelines
- Rules-based Retry Logic
- Native Integrations (Slack, Webhooks)
Connects to your billing system quickly. SOC-2 secured, GDPR compliant.
Want to get the basics in place? Try our Starter plan.
Starter
Perfect for teams just starting to tackle retention.
$250
per month
billed yearly
Available to teams with less than $5k/mo churn volume.
Starter includes:
- Cancel Flows
- Payment Recovery
- Customer Timelines
No credit card required.
Connects to your billing system quickly.
GDPR compliant
SOC-2 secured
Enterprise-grade security, built in.
Churnkey meets top industry standards for data security and compliance
Don't just take our word for it...
The Churnkey team has built and delivered on every promise made. This will be a complete game changer for our business. 10/10 recommend.
Charley Burtwistle
Senior Director of Core Subscription, Buildertrend
See how much revenue you're leaving on the table
Join companies already using Adaptive Offers to maximize retention while protecting margins. No engineering required. See meaningful improvements through our proven 2-month optimization journey.
