![How to scale customer success at every SaaS stage | Jay Nathan (EVP & CCO Higher Logic, co-founder Gain Grow Retain)](https://cdn.getmidnight.com/8c01d2fefd69916d9137cc813fcb5400/size/w600/2023/08/jay-blog.jpg)
How to scale customer success at every SaaS stage | Jay Nathan (EVP & CCO Higher Logic, co-founder Gain Grow Retain)
Now that the days of cheap money and spending your way out of problems is over, SaaS companies are in a sudden search for newfound efficiencies. But how do you pull that off while maintaining and creating deep customer relationships?
Jay Nathan has the answers.
Jay's one of