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Scott Hurff

Preview: "Build with AI" writes and rewrites your cancel flows for you

Preview: "Build with AI" writes and rewrites your cancel flows for you

There's nothing worse than a blank text box and a blinking cursor, especially when you're just starting out with cancel flows. That changes with "Build with AI." How "Build with AI" works for creating new cancel flows * Tell Churnkey AI about your

What can be the cause of a churn rate increase in business?

What can be the cause of a churn rate increase in business?

When you’re busy building your SaaS business, it can feel impossible to think about anything outside of development and customer acquisition and troubleshooting and marketing and the hundreds of other things on your plate as an operator. But if you don’t add addressing churn to your to-do list,

Launch: Managed Email-Verified Cancel Flows

Launch: Managed Email-Verified Cancel Flows

Cancel flows are powerful for every type of subscription business, including those that don't have traditional customer account configurations. Think accounts that are verified by something other than a password, or subscriptions that live on no-code platforms. Fall into any of these categories? We've got you

When your product has a soul

When your product has a soul

It’s your customers who are the ultimate inspiration and your reason for existence. Not your competitors.

Launch: Live Variables unlock even more personalization at scale

Launch: Live Variables unlock even more personalization at scale

Unlocking new ways for you to speak directly and personally to your customers at scale is an enduring project for us here at Churnkey HQ. It’s an essential aspect supporting one of our core philosophies: that cancel flows should always be user-friendly, customer-centric, and as empathetic as possible. * 🖖 This

"Churn" isn't a metric, it's people rejecting you—grow from it

"Churn" isn't a metric, it's people rejecting you—grow from it

The term churn is dehumanizing. What we’re really talking about when we talk about churn is rejection.

Want to Win Back Customers Who Cancel? Get Personal.

Want to Win Back Customers Who Cancel? Get Personal.

The key to successful winback campaigns is personalization and timing.