Recover up to 89% of failed payments automatically — with ML-optimized retries, omnichannel campaigns, and in-app payment walls. Ready in minutes.
Trusted by these customer-obsessed teams…
“ No founder wants to think about failed payments or has the time to deal with them. Churnkey stepped up and did it for us — setting us up quickly and optimizing everything — so we could focus on what we love to do: ship fast and grow faster. ”
When you lose revenue from people who actively want to pay you, your business shrinks along with your reputation. Banks, credit card companies, and their opaque policies are causing up to 40% of your churn. You're not going to become a payment recovery expert. And why should you? Leave it to us.
Payment Recovery Suite
Optimized retry schedules and tactics enhanced by machine learning and adapted for your business' bespoke needs. Works effectively with banks without customer intervention.
When retries can't solve a failed payment, Churnkey's omnichannel infrastructure gets to work across every possible channel, segmented in every possible way.
When retries and campaigns aren't enough, deploy in-app messaging to prevent usage in past-due accounts. Completely configurable, intelligent, and tasteful.
Industry-Leading Personalization
Every one of your customers is unique: they speak different languages, live in different time zones, subscribe to different plans, and use different payment methods. Churnkey makes it easy to segment payment recovery campaigns — so every message is personal, relevant, and timely.
Precise Payment Retries
Using bespoke retry models tailored to your business, Churnkey resolves your customer's payment failure automatically and ensures future payments will clear. All this without needless cancellations and wasted effort for your customer-facing teams.
White-labeled Experiences
Nobody should open messages from strange companies or input payment information into strange forms. Churnkey increases trust and payment recovery rates by operating under your domain, with your branding, as a verified third party.
Dunning Offers
Sometimes customers will quietly let their cards expire on purpose. Use our innovative Dunning Offers to make it more compelling for your customers to update their cards.
Failed Payment Wall
Dynamically block feature access while asking customers to update their payment details inline. Prevent unpaid usage and increase failed payment recovery by 4% to 12% with a modern, beautiful payment update flow.
Exclusion Lists
Whether it's a high-touch relationship or a segment you don't want to disturb, it's easy to exclude accounts from dunning campaigns. Because your customer base is different.
Clear Metrics
You'll always have the right data at your fingertips in real-time. Debit cards failing more often? Campaign underperforming? You'll know right away so you can act quickly.
Our Pricing
What's your monthly churn volume?
up to $5k
up to $5k
Perfect for teams just starting to tackle retention.
$250
per month
billed yearly
Available to teams with less than $5k/mo churn volume.
Starter includes:
No credit card required.
Connects to your billing system quickly.
GDPR compliant
SOC-2 secured
Our ultimate retention suite to help you optimize LTV and find hidden revenue with AI.
For teams with $10k+ monthly churn volume.
Everything in Core, plus:
Our baseline churn reduction platform with testing, segmentation, and advanced retry logic.
For teams with $10k+ monthly churn volume.
Core includes:
Churnkey meets top industry standards for data security and compliance
The Churnkey team has built and delivered on every promise made. This will be a complete game changer for our business. 10/10 recommend.
Senior Director of Core Subscription, Buildertrend
Join the teams already using Churnkey to recover failed payments automatically — with no engineering work and fixed, predictable pricing.
