Cancel Flows

Stop losing customers at the cancel button.

Reduce cancellations up to 54% with personalized cancel flows that save customers, surface feedback, and protect your ARR — automatically.

Reduce cancellations up to 54%
Extend LTV by over 26%
Live in under an hour
Cancel flow offer example
Cancel flow survey example

The numbers speak for themselves.

Cancellations Prevented
54%
Avg. LTV Increase
26%
ARR Protected
$2B+
Time to Go Live
<1 hr

Trusted by these customer-obsessed teams…

OarcopyleaksrelumeRoadpassGammaMobbinSuperhumanJasperTwenty Eight HealthclearplayOriginality.aiExploding TopicsLuxAlgoWellsaid LabsBuildertrendVEED.ioSudowriteEverBeeCopy.aiJenni.aiRB2BCometlySavvyCalCastosFaredropHostiFiOarcopyleaksrelumeRoadpassGammaMobbinSuperhumanJasperTwenty Eight HealthclearplayOriginality.aiExploding TopicsLuxAlgoWellsaid LabsBuildertrendVEED.ioSudowriteEverBeeCopy.aiJenni.aiRB2BCometlySavvyCalCastosFaredropHostiFi

Churnkey keeps our customers around longer and takes care of those difficult situations that could make them unhappy. They make it easy to improve retention across the board.

Brian Dean
CEO, Exploding Topics
Churnkey

In less than an hour, your customer-obsessed team can turn your cancel button into a customer-centric, user-friendly retention engine.

Cancel buttons are blunt instruments. And they're capping your subscription business' revenue. Every cancellation attempt is an opportunity to craft a better relationship with your customer. When you do that, you'll build a bigger subscription business.

Boost Revenue

This is the easiest thing you can do to increase subscription revenue today.

You could have saved dozens or even hundreds of customers in the time it took you to read this far. We exist to make your subscription business more money while making customers happier. On average, our customers extend LTV by over 26%. We're already protecting over $2 billion in ARR.

Boost Revenue Every Month
Personalization At Scale

Every cancellation is different — speak to every individual via automated personalization.

By automatically identifying what makes each customer unique, Churnkey helps you recognize and empathize with every possible situation and respond accordingly. We'll help you assemble your business' most meaningful variables and build flows around them.

Personalization At Scale
Get Closer to Your Customers

Discover what customers value most and least about your product, then deliver what keeps them.

Targeted offers, plan pauses, plan switches, and a host of other intelligent discounts. You need a wide array of tools at your disposal to deliver the right offer to the right person at the right time. Track, edit, and deploy new offers without asking anyone's permission.

Customer Base Equilibrium
Wired into Feedback AI

You don't learn anything if you don't measure it.

Our feedback analysis AI is always working on your behalf so you can sift through the raw data we gather at the point of cancellation. In addition to live survey results and cancel flow session recordings, there's no better way to understand why customers leave, what offers could use tuning, and what you need to do to improve your product.

Wired into Feedback AI
Build with AI

Cancel flows, done for you: just let our AI write and rewrite your flows.

Generate cancel flow steps, copy, and offers with a simple prompt via our AI. Control tone, offer assertiveness, and so much more. Just click "Build with AI" and everything is done for you. You can even re-work existing flows to maximize performance or get you past that blinking cursor.

Build Cancel Flows with AI
Automatic Translations

Fluent in every language with a single toggle.

Support global customers without the global overhead. With Automatic AI Translations, Churnkey instantly converts your Cancel Flow into multiple languages. No duplicate flows, no manual work. Turn it on with a single toggle — your flows are translated on the fly, giving every customer a native experience.

Automatic Cancel Flow Translations

Churnkey Pricing

Our Pricing

What's your monthly churn volume?

up to $5k

Recommended for your churn volume

Starter

Perfect for teams just starting to tackle retention.

$250

per month

billed yearly

Available to teams with less than $5k/mo churn volume.

Starter includes:

  • Cancel Flows
  • Payment Recovery
  • Powerful Metrics
Start 14-day Trial

No credit card required.

Connects to your billing system quickly.

GDPR compliant GDPR

SOC-2 secured SOC-2 secured

Need more power? Our Core and Intelligence plans are built for teams with $10k+ in monthly churn.

Intelligence

Our ultimate retention suite to help you optimize LTV and find hidden revenue with AI.

For teams with $10k+ monthly churn volume.

Everything in Core, plus:

  • Adaptive Offers
  • Account Agent
  • Feedback AI
  • AI-powered translations
  • Compliance Automation
  • Self-Improving Precision Retries
Get a Pricing Quote

 

Core

Our baseline churn reduction platform with testing, segmentation, and advanced retry logic.

For teams with $10k+ monthly churn volume.

Core includes:

  • Cancel Flows
  • Payment Recovery
  • A/B Testing (Cancel Flows & Payment Recovery)
  • Unlimited Segmentation
  • Customer Timelines
  • Rules-based Retry Logic
  • Native Integrations (Slack, Webhooks)
Start 14-day Trial

 

Enterprise-grade security, built in.

Churnkey meets top industry standards for data security and compliance

Don't just take our word for it...

Charley Burtwistle

The Churnkey team has built and delivered on every promise made. This will be a complete game changer for our business. 10/10 recommend.

Charley Burtwistle

Senior Director of Core Subscription, Buildertrend

Read Case Study
Charley Burtwistle logo

Turn your cancel button into a retention engine.

Join the teams already using Churnkey cancel flows to save customers, extend LTV, and protect ARR — without engineering resources.