Stripe Auto Renewal Reminders: Should You Enable?

In this article, we'll look at the options available in Stripe and whether you should use them.

Auto-Renewal Reminder Settings Available in Stripe

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Visit: Settings > Billing > Subscription and Emails

You can use your own domain and set your logo.

But you cannot customize when it's sent, or what the copy says as of June 2025.

Known Limitations of Using Stripe for Renewal Emails

• You cannot customize copy, design, or CTA
• You cannot control the sending time
• Only a single toggle to turn it on for everyone or off for everyone. Sending emails for monthly subscribers might get too noisy.
• Renewal emails may hurt more than they help. Exceptions will apply. Speak to our team for a personalized recommendation.

Is Retention A Company Goal?

Churnkey helps companies save 20-40% of the users they would've otherwise lost to churn. In 2024, we helped businesses recover $250M in subscription revenue.

Even a seemingly low monthly churn of 5% means you lose 46% of all customers you acquire each year. At 10% monthly churn, you lose 70% of all customers. Trying to grow gets significantly harder at that stage.

If you've managed to grow despite high churn, fixing it might be an easy win.

Churn is universal. Everyone has it. The best companies proactively invest to reduce it.

Telecom companies invest billions to fight churn. But you don't need billions.

All you need is Churnkey.

Sign up for Churnkey or book a demo today and go live in days, not months.