Launch: Customer Segmentation for Targeted Cancel Flows
Target specific customers and serve up unique cancel flows for each of them.
Scott Hurff
How 12 Big Tech Companies Save Millions of Dollars With Cancellation Flows
We've documented where "Big Tech" players are way ahead of the industry with their use of cancel flows.
Retention Metrics to Reduce Churn and Win Back Customers
Understanding these retention metrics is critical for long-term business planning and growth.
Our Favorite Customer Retention Tools
Save time and prevent your customers' needs from going unnoticed.
Churn Analysis: From Measurement to Prevention
If you're struggling to analyze churn, we’ll share what we've learned over almost a decade of running SaaS companies.
How Churn Affects SaaS Company Valuations
Whether you are preparing to sell your SaaS company or want to know its worth, churn rate carries significant weight in your company’s valuation.
When Should I Start Focusing On SaaS Churn?
As a SaaS founder, when should you focus on churn? The short answer is that it's never too late. Here is how to get started evaluating and reducing SaaS churn.