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Scott Hurff

Scott Hurff

Using cohort analysis to reduce SaaS churn

Using Cohort Analysis To Reduce SaaS Churn

Learn how to understand cohort analysis and use it to improve your subscription metrics.
Scott Hurff Aug 2, 2022
An in-depth guide to churn prevention

An in-depth guide to churn prevention

Get proactive about churn prevention with eight proven strategies to keep customers happy.
Scott Hurff May 12, 2022
The difference between B2B and B2C churn rates

The difference between B2B & B2C churn rates

Key definitions and industry benchmarks when it comes to churn, as well as the difference between B2B, B2C, and prosumer churn rates.
Scott Hurff Apr 7, 2022
Launch: fresh dashboard with powerful new metrics

Launch: Fresh Dashboard With Powerful New Metrics

Today, we’re officially launching Churnkey’s new dashboard and introducing a new metric: Boosted Revenue.
Scott Hurff Apr 5, 2022
How to measure and analyze your SaaS churn

How to Measure and Analyze Your SaaS Churn

Understand the four types of SaaS churn, how to calculate each type, and what we believe are the best ways to increase your growth ceiling.
Scott Hurff Mar 31, 2022
Defining your SaaS magic number and the best practices to improve it

Defining Your SaaS Magic Number & the Best Practices to Improve It

Your SaaS magic number can pull back the curtain on your sales and marketing dollars’ efficiency.
Scott Hurff Mar 21, 2022
B2B SaaS retention guide: strategies, examples and tools to adopt

B2B SaaS Retention Guide: Strategies, Examples & Tools to Adopt

Learn all you need to know about automating B2B retention.
Scott Hurff Mar 8, 2022

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