The Digital Customer Journey: How to Optimize Acquisition and Retention (With Examples)
The key to customer retention lies in managing their digital journey and meeting their needs at every stage of the process.
Scott Hurff
Launch: Modern dunning for modern companies
We are launching a modern approach to dunning. Everyone gets their first month free. And every business making less than $25K MRR gets it for free, forever.
Using Cohort Analysis To Reduce SaaS Churn
Learn how to understand cohort analysis and use it to improve your subscription metrics.
An in-depth guide to churn prevention
Get proactive about churn prevention with eight proven strategies to keep customers happy.
The difference between B2B & B2C churn rates
Key definitions and industry benchmarks when it comes to churn, as well as the difference between B2B, B2C, and prosumer churn rates.
Launch: Fresh Dashboard With Powerful New Metrics
Today, we’re officially launching Churnkey’s new dashboard and introducing a new metric: Boosted Revenue.
How to Measure and Analyze Your SaaS Churn
Understand the four types of SaaS churn, how to calculate each type, and what we believe are the best ways to increase your growth ceiling.