Understanding Subscription Churn and Why It Matters to Your Business
The types of churn and how you can improve your retention rates.
Scott Hurff
The Digital Customer Journey: How to Optimize Acquisition and Retention (With Examples)
The key to customer retention lies in managing their digital journey and meeting their needs at every stage of the process.
Launch: Modern dunning for modern companies
We are launching a modern approach to dunning. Everyone gets their first month free. And every business making less than $25K MRR gets it for free, forever.
Using Cohort Analysis To Reduce SaaS Churn
Learn how to understand cohort analysis and use it to improve your subscription metrics.
An in-depth guide to churn prevention
Get proactive about churn prevention with eight proven strategies to keep customers happy.
The difference between B2B & B2C churn rates
Key definitions and industry benchmarks when it comes to churn, as well as the difference between B2B, B2C, and prosumer churn rates.
Launch: Fresh Dashboard With Powerful New Metrics
Today, we’re officially launching Churnkey’s new dashboard and introducing a new metric: Boosted Revenue.