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Scott Hurff

Scott Hurff

Launch: Win Back “Quiet Cancellers” with Dunning Offers

Launch: Win Back “Quiet Cancellers” with Dunning Offers

With Dunning Offers, you turn a risky customer segment into a revenue expansion opportunity.
Scott Hurff, Nick Fogle Nov 11, 2022
Convert More Free Trials Into Paying Customers With These Novel Strategies

Convert More Free Trials Into Paying Customers With These Novel Strategies

Conversion rates for free-to-paid trials range from 5% to 50%. Here's how to improve those stats.
Scott Hurff Nov 1, 2022
Launch: Extend Free Trials and Convert More Customers Automatically

Launch: Extend Free Trials and Convert More Customers Automatically

Trial extensions are now available as a new offer within every Churnkey cancel flow.
Scott Hurff Nov 1, 2022
Understanding subscription churn and why it matters to your business

Understanding Subscription Churn and Why It Matters to Your Business

The types of churn and how you can improve your retention rates.
Scott Hurff Sep 2, 2022
The digital customer journey: how to optimize acquisition and retention (with examples)

The Digital Customer Journey: How to Optimize Acquisition and Retention (With Examples)

The key to customer retention lies in managing their digital journey and meeting their needs at every stage of the process.
Scott Hurff Sep 2, 2022
Launch: modern dunning for modern companies

Launch: Modern dunning for modern companies

We are launching a modern approach to dunning. Everyone gets their first month free. And every business making less than $25K MRR gets it for free, forever.
Scott Hurff, Nick Fogle Aug 30, 2022
Using cohort analysis to reduce SaaS churn

Using Cohort Analysis To Reduce SaaS Churn

Learn how to understand cohort analysis and use it to improve your subscription metrics.
Scott Hurff Aug 2, 2022

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