Preview: Customer Health, Reactivations, and Precision Payment Retries
Announcing Customer Health, Reactivations, and Precision Payment Retries, all new products coming soon to Churnkey.
Scott Hurff
How to Predict Churn and Improve Retention
When churn prediction is done well, it can allow your SaaS company to identify at-risk customers and retain them before they churn.
The Benefits of Dunning Offers: Improved Payment Recovery Rates & Reduced Cancellation Risk
“Churn” is an abstraction of something very real and concrete: rejection.
That's why we approach every touchpoint in your customer’s journey by remembering that there's a human behind every interaction: someone with a wakeup routine, bills to pay, who has family and friends and emotions.
Churnkey Taps Software Vet Jay Nathan as Strategic Advisor
Addition of Nathan Arrives as Churnkey Surpasses $1 Billion in Protected Subscription Revenue
Launch: Segmented Payment Recovery and Trended Cancel Reasons
Last month, we brought you AI-centric product improvements with a single goal: to help you build a better product. The first—an extension of Insights AI—sorts through your qualitative cancel flow feedback, categorizes, and sources up to 15 of the most useful, relevant, and urgent pieces. And the second—
Launch: build better products with our AI
Sharing raw customer feedback with your team is one of the best ways to spark grounded, effective, and satisfying product improvements.
Yes, but: sourcing helpful customer feedback can be a full time job in and of itself. You need to vet it, categorize it, and send it to the right
Preview: "Build with AI" writes and rewrites your cancel flows for you
There's nothing worse than a blank text box and a blinking cursor, especially when you're just starting out with cancel flows. That changes with "Build with AI."
How "Build with AI" works for creating new cancel flows
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