Retention is the Most Important Revenue Growth Metric Why high customer churn is the biggest threat to SaaS businesses.
What a proper offboarding cancelation flow should look like for a SaaS in 2020 How to properly walk users that are canceling through the process (and how to save them).
Introducing Churnkey If you want to reliably reduce customer churn, you’re going to need a scientific, data-driven approach.
