Dunning Management: What Is It and Why Should SaaS Companies Care?
Proactively manage customer and revenue churn through a process known as dunning management.
Articles
How To Reduce Customer Churn: Tactics and Strategies for SaaS Leaders
Retention metrics determine company valuations and funding eligibility. So you must ask yourself: how can I reduce customer churn?
What Is a Good Monthly Churn Rate?
How to know if your business experiencing too much churn.
What Is Product-Led Growth & Why Does It Matter?
How to build a product-led growth model to drive usage and customer acquisition.
How to Calculate TAM, SAM, and SOM
How to understand your market size and plan more strategically.
6 Customer Retention Metrics Required for SaaS Growth
Customer retention focuses on reducing churn and capitalizing on the customers you already have, rather than spending money trying to pull in new customers.
Convert More Free Trials Into Paying Customers With These Novel Strategies
Conversion rates for free-to-paid trials range from 5% to 50%. Here's how to improve those stats.