Launch: Customer Health Customer Health helps you and your team be more strategic with your time: know when to engage your best customers, predict at-risk revenue, and address problems before they become unrecoverable.
Seven Pieces of Advice From Customer Success Veteran Jay Nathan Jay is one of the foremost customer success experts in the world and a major thought leaders in the Customer Success space. He'll teach you how how to scale your customer success organization.
Preview: Customer Health, Reactivations, and Precision Payment Retries Announcing Customer Health, Reactivations, and Precision Payment Retries, all new products coming soon to Churnkey.
How to Predict Churn and Improve Retention When churn prediction is done well, it can allow your SaaS company to identify at-risk customers and retain them before they churn.
The Benefits of Dunning Offers: Improved Payment Recovery Rates & Reduced Cancellation Risk “Churn” is an abstraction of something very real and concrete: rejection. That's why we approach every touchpoint in your customer’s journey by remembering that there's a human behind every interaction: someone with a wakeup routine, bills to pay, who has family and friends and emotions.
Churnkey Taps Software Vet Jay Nathan as Strategic Advisor Addition of Nathan Arrives as Churnkey Surpasses $1 Billion in Protected Subscription Revenue
Launch: Segmented Payment Recovery and Trended Cancel Reasons Last month, we brought you AI-centric product improvements with a single goal: to help you build a better product. The first—an extension of Insights AI—sorts through your qualitative cancel flow feedback, categorizes, and sources up to 15 of the most useful, relevant, and urgent pieces. And the second—