Churnkey's Best Practices for Customer Retention
A collection of best practices and recommendations for fine-tuning your customer offboarding strategy.
Rob Moore
Why Churn Prediction ≠ Churn Reduction, and What To Do Instead
On the inherent shortcomings of churn prediction, and how customer retention can be improved with uplift modeling and dynamic point of cancellation offers.
Launch: Win Back “Quiet Cancellers” with Dunning Offers
With Dunning Offers, you turn a risky customer segment into a revenue expansion opportunity. It’s a unique chance to re-engage Quiet Cancellers who need to find a new price equilibrium with your product.
Launch: Modern dunning for modern companies
We are launching a modern approach to dunning. Everyone gets their first month free. And every business making less than $25K MRR gets it for free, forever.
Launch: Churnkey Stripe App
Integrating the best of Churnkey's dashboard with Stripe's new app marketplace
Launch: Insight AI for Customer Feedback Analysis
We just launched a state-of-the-art machine learning model that looks through every piece of customer feedback for you.
We’ve Joined The TinySeed Accelerator Fall 2021 Batch (TinySeed F21)
For the next act in our journey, we’re excited to officially announce that Churnkey is a part of the TinySeed startup accelerator program! We’re a part of the Fall 2021 Batch, alongside other great companies like Keeping, Tonomo, Trendful, and Suggestion Ox.