Why You Need Cancel Flows: Increase Customer Loyalty, Decrease Churn, and Find New Customer Price Points
Cancel flows reduce customer churn, increase customer loyalty, and provide valuable data for what makes customer cancel.
Churn
Why Churn Prediction ≠ Churn Reduction, and What To Do Instead
On the inherent shortcomings of churn prediction, and how customer retention can be improved with uplift modeling and dynamic point of cancellation offers.
How To Reduce Customer Churn: Tactics and Strategies for SaaS Leaders
Retention metrics determine company valuations and funding eligibility. So you must ask yourself: how can I reduce customer churn?
What Is a Good Monthly Churn Rate?
How to know if your business experiencing too much churn.
The Easiest Way To Manage Seasonal Churn
How to manage your exposure to seasonal churn.
Understanding Subscription Churn and Why It Matters to Your Business
The types of churn and how you can improve your retention rates.
Using Cohort Analysis To Reduce SaaS Churn
Learn how to understand cohort analysis and use it to improve your subscription metrics.