What's a Normal Churn Rate in SaaS?
Experienced SaaS founders try to answer an age-old question. Is my churn rate high?
Articles
Meet The Investors That Back or Acquire Bootstrapped and Indie SaaS Companies
While VC’s focus on 10x’ing their position as quickly as possible, these investors focus on holding long-term positions in bootstrapped and indie companies.
Retention is the Most Important Revenue Growth Metric
Why high customer churn is the biggest threat to SaaS businesses.
What a proper offboarding cancelation flow should look like for a SaaS in 2020
How to properly walk users that are canceling through the process (and how to save them).