6 Customer Retention Metrics Required for SaaS Growth Customer retention focuses on reducing churn and capitalizing on the customers you already have, rather than spending money trying to pull in new customers.
Convert More Free Trials Into Paying Customers With These Novel Strategies Conversion rates for free-to-paid trials range from 5% to 50%. Here's how to improve those stats.
How 12 Big Tech Companies Save Millions of Dollars With Cancellation Flows We've documented where "Big Tech" players are way ahead of the industry with their use of cancel flows.
How Churn Affects SaaS Company Valuations Whether you are preparing to sell your SaaS company or want to know its worth, churn rate carries significant weight in your company’s valuation.
When Should I Start Focusing On SaaS Churn? As a SaaS founder, when should you focus on churn? The short answer is that it's never too late. Here is how to get started evaluating and reducing SaaS churn.
Meet The Investors That Back or Acquire Bootstrapped and Indie SaaS Companies While VC’s focus on 10x’ing their position as quickly as possible, these investors focus on holding long-term positions in bootstrapped and indie companies.