Churnkey Achieves SOC-2 Certification: A Milestone in Data Security At Churnkey, security has always been at the forefront of our mission. We are excited to announce that we have achieved SOC-2 Certification in addition to GDPR compliance.
Gross Churn vs Net Churn: Calculator, Formulas, and Tactical Tips If you can't measure gross churn, you can't improve it. This article will not just show you how to measure it, but also proactively measure it for you with an interactive calculator. And then we will also offer lots of tactical tips alongside tool recommendations to make it happen.
Calculate Customer Retention Rate and Revenue Retention [Calculator] A free customer retention rate calculator to understand the health of your business. Learn how calculating dollar retention rate can change the trajectory of your subscription business.
Jason Fried On Writing, Profitability, AI, and the Most Improbable Thing He’d Like To Do (but Probably Can’t) Jason is the co-founder and CEO of 37signals (the parent company of Basecamp and HEY). During our talk, we discussed what he learned from his recent sabbatical, his views on writing, the future of AI and its implications for creativity, and more.
Claire Suellentrop on Unlocking Customer-Led Growth in SaaS Identify who your best customers are and how to reach and resonate with more of them with Claire Suellentrop's Forget the Funnel framework.
Be Prepared: How Higher Credit Card Delinquencies Can Affect Your Business (Fed Research) Delinquencies are happening more often among households with auto or student loans, and those with higher credit balances.
Write for Conversions, Build a Bigger SaaS: Copywriting Advice From Joanna Wiebe We discussed the role of AI and copywriting, what you need to be doing to convert more leads into clients with your writing, and the most ridiculous tactics within conversion copywriting that work, but really shouldn't.