The Best Churn Management Software Platforms in 2024 (Ranked and Reviewed)
What is the best software for churn management? Find out with this comparative guide.
Khushi Lunkad
17 Customer Retention Examples From Successful Companies
What do billion dollar companies know about retention that others don't? This is a list of examples from Oreo, Spotify, Calendly, Canva, and many more.
Churned ARR: How to Track It?
Learn how to calculate churned ARR across different tools. Understand why tracking churn is the most critical metric of your subscription business.
Customer Offboarding: Meaning, Templates, Best Practices
Not all churn is bad—what if the door customers exit through could bring them back? Discover how thoughtful offboarding flows, insights, and strategic touchpoints turn churn into a growth opportunity.
Renewal Rate vs Retention Rate: The Differences
Renewal rate works for subscription businesses whereas retention rate works for all businesses. See the most important differences between the two and how to improve them.
9 Dunning Emails Examples With Do's and Don'ts
Dunning email examples from companies like Duolingo, Canva, Slack, Spotify and more.
Dunning Process: 15 Best Practices
Learn how to retry intelligently, escalate communications, send targeted emails to admins and users, proactively notify via SMS, enable one-click reactivation, offer grace periods, personalize and segment campaigns, track churn metrics, and employ five additional tactics.