Involuntary Churn Benchmarks and Tactical Advice
This report combines data from Stripe with Churnkey's retention suite to bring you the most comprehensive churn insights on involuntary churn.
Churnkey
Voluntary Churn Benchmarks and Tactical Advice
This report combines data from Stripe with Churnkey's retention suite to bring you the most comprehensive churn insights on voluntary churn.
Discounts Don’t Devalue Your Brand (When Done Right)
Customers who accept a discount stay 5.1 months longer on average. 11% remain subscribers over a year later, even after the discount expires. Churnkey helps you create the most effective cancellation flow.
The Complete Guide to Seasonality: We Analyzed $2 Billion and Millions of Subscriptions
Data reveals a clear pattern: July has the highest churn rates across SaaS companies. This means people actively go to the cancel button, even though some may change their mind later.
Stripe Smart Retries: FAQs and Best Practices
What should your Stripe Smart Retries settings be set to in order to maximize revenue recovery?
Stripe: Should You Send Emails on Successful Payments?
Stripe offers a way for its customers to send emails on successful payments. Say, when a charge goes through. Should you set it up?
Stripe Expired Card Emails: Worth Turning On?
Send an expiring card email 1 month before the card expires. Here's how to do it. But should you do it?