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Renewal Rate: 15 Tactical Ideas To Improve And A Calculator

Renewal Rate: 15 Tactical Ideas To Improve And A Calculator

Is your renewal rate healthy? When do users disable auto-renew? How to calculate renewal rates for subscription vs. transactional models? A comprehensive list of tactical ideas across product, organization, payment, psychology, and outreach.

Churn Rate vs Retention Rate: Two Sides of The Same Coin?

Churn Rate vs Retention Rate: Two Sides of The Same Coin?

Like the two-faced Greek God, Janus, retention rate and churn rate are intertwined.

Gross Churn vs Net Churn: Calculator, Formulas, and Tactical Tips

Gross Churn vs Net Churn: Calculator, Formulas, and Tactical Tips

If you can't measure gross churn, you can't improve it. This article will not just show you how to measure it, but also proactively measure it for you with an interactive calculator. And then we will also offer lots of tactical tips alongside tool recommendations to make it happen.

Calculate Customer Retention Rate and Revenue Retention [Calculator]

Calculate Customer Retention Rate and Revenue Retention [Calculator]

A free customer retention rate calculator to understand the health of your business. Learn how calculating dollar retention rate can change the trajectory of your subscription business.

Our favorite customer retention tools

Our Favorite Customer Retention Tools

Save time and prevent your customers' needs from going unnoticed.