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Retention

Gross retention vs. net retention vs. logo retention: what they are and how to optimize them

Gross Retention Vs. Net Retention Vs. Logo Retention: What They Are & How to Optimize Them

Learn how to properly track these important SaaS Metrics and better understand what they mean for your business.
Scott Hurff Dec 7, 2021
Retention metrics to reduce churn and win back customers

Retention Metrics to Reduce Churn and Win Back Customers

Understanding these retention metrics is critical for long-term business planning and growth.
Scott Hurff Jun 15, 2021
Retention is the most important revenue growth metric

Retention is the Most Important Revenue Growth Metric

Why high customer churn is the biggest threat to SaaS businesses.
Nick Fogle, Baird Hall Sep 17, 2020

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