How To Collect Insights From Cancelling SaaS Users Learn the best ways to collect meaningful insights on why users cancel their subscriptions from your SaaS tool.
A Primer on Fighting Churn for SaaS Founders Tips for creating an effective customer retention strategy and ensuring efficient customer success management within your team.
How to Properly Cold Email Prospects as a SaaS Founder Most cold emailing is painful to read... but it doesn't have to be that way. Here are my thoughts on approaching cold email the right way.
How To Write Copy That Helps Cut Churn It’s often overlooked how intertwined copywriting is with the major functions of a SaaS business. This is no exception when it comes to churn.
How Wavve Cut Churn by 2% Over Two Months With Better Cancellation Flows How Wavve, a high-volume SaaS company in the podcasting space, cut churn with better cancellation flows.s