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Scott Hurff

Coming October 1: “Intelligence,” our new line of breakthrough retention products

Coming October 1: “Intelligence,” our new line of breakthrough retention products

Announcing Churnkey Intelligence, a new line of AI products trained on over 700 million tracked billing events and nearly $550 million in additional LTV retained for our customers.

Launch: A/B testing for Payment Recovery campaigns

Launch: A/B testing for Payment Recovery campaigns

You can now run A/B tests across email and SMS Payment Recovery campaigns, with full control over copy, timing, subject lines, retry logic, incentives—you name it.

Launch: Automatic Translations for Cancel Flows and support for 45 new languages

Launch: Automatic Translations for Cancel Flows and support for 45 new languages

With one toggle, Churnkey will translate your Cancel Flow into multiple languages—no more duplicating flows, no more managing multiple segments. Translated Cancel Flows perform 46% better than non-translated flows.

New: Churnkey's second annual State of Retention report

New: Churnkey's second annual State of Retention report

Welcome to Churnkey's second State of Retention report, where we analyzed over $3 billion in subscription revenue from over 1,000 companies across the world.

Launch: Billing Contacts API, Payment Recovery campaign previews, and more

Launch: Billing Contacts API, Payment Recovery campaign previews, and more

If your product supports multiple seats or roles, payment recovery campaigns can get tricky. Who's the right person to contact? Should you loop in multiple people? How does that even work? With our Billing Contacts API, we'll solve this for you.

Launch: Churn Metrics To Track and Improve Churn

Launch: Churn Metrics To Track and Improve Churn

You can’t improve what you don’t measure—and that’s especially true for retention. At Churnkey, we know retention is the lifeblood of every subscription business, which is why we’re excited to launch Churn Metrics. 🎉 With Churn Metrics, you’ll instantly access insights like churn rate, voluntary

Launch: SMS Payment Recovery

Launch: SMS Payment Recovery

SMS is a natural extension of our payment recovery ecosystem, performing 3-4x better than email campaigns. Better yet, SMS doesn't add any more burden to your dunning campaign setup.