Chargebacks: Why They’re Dangerous & How to Prevent Them
Every $1 lost to fraud costs merchants $3.35. The average chargeback win rate is 30%. Learn the types of chargebacks and what you can do to prevent them.
Nick Fogle
Understanding the FTC's New Negative Option Rule and Its Impact on Free Trials
One of the most important clarifications in the updated rule is that negative option features don’t always start with an actual purchase — free trials are a key example.
A Simple FTC Compliance Checklist
This checklist is designed to guide you through the key steps needed to stay compliant with the FTC’s Click to Cancel ruling.
The FTC’s New “Click-to-Cancel” Rule: What You Need to Know and How to Stay Compliant
The rule requires businesses to make it just as easy for consumers to cancel a subscription as it was to sign up. This means no more forcing customers to jump through hoops, interact with representatives, or dig through dark UX patterns to cancel a service.
Churnkey Achieves SOC-2 Certification: A Milestone in Data Security
At Churnkey, security has always been at the forefront of our mission. We are excited to announce that we have achieved SOC-2 Certification in addition to GDPR compliance.
From The CEO: Churnkey Raises $1.5M in Growth Equity
Churnkey raises $1.5m in growth equity to further accelerate its retention automation platform for high-volume subscription companies.
How to Build a Cancel Flow that Minimizes Chargebacks
Customers often initiate chargebacks out of frustration with unexpected subscription terms or difficulty in cancelling their subscriptions. Here are several reasons this happens.