Understanding the FTC's New Negative Option Rule and Its Impact on Free Trials One of the most important clarifications in the updated rule is that negative option features don’t always start with an actual purchase — free trials are a key example.
A Simple FTC Compliance Checklist This checklist is designed to guide you through the key steps needed to stay compliant with the FTC’s Click to Cancel ruling.
The FTC’s New “Click-to-Cancel” Rule: What You Need to Know and How to Stay Compliant The rule requires businesses to make it just as easy for consumers to cancel a subscription as it was to sign up. This means no more forcing customers to jump through hoops, interact with representatives, or dig through dark UX patterns to cancel a service.
Churnkey Achieves SOC-2 Certification: A Milestone in Data Security At Churnkey, security has always been at the forefront of our mission. We are excited to announce that we have achieved SOC-2 Certification in addition to GDPR compliance.
From The CEO: Churnkey Raises $1.5M in Growth Equity Churnkey raises $1.5m in growth equity to further accelerate its retention automation platform for high-volume subscription companies.
Launch: Reactivations The goal of Reactivations is to help you realize more revenue without much effort. You serve a bevy of unique customer segments and your retention efforts should reflect that reality.
Launch: Customer Health Customer Health helps you and your team be more strategic with your time: know when to engage your best customers, predict at-risk revenue, and address problems before they become unrecoverable.