Customer Retention Curve: Calculator, Definition, Examples
There are four types of retention curves: declining, flat, and smile curve.
You measure active users (# or % or $) on the x axis. And how that number changes over time.
Khushi Lunkad
Retention automation separates growth heroes from growth zeroes
Even a 1% improvement in your retention rate can increase your growth ceiling or MRR by 10%. Retention automation is what makes it a reality.
What Is Involuntary Churn, How To Reduce It, Benchmarks
All involuntary churn issues like payment processing errors, logging out, switching emails, expired credit cards, limit reached, address change and how to solve them.
Churn Rate vs Retention Rate: Two Sides of The Same Coin?
Like the two-faced Greek God, Janus, retention rate and churn rate are intertwined.
Revenue Churn And Its Common Pitfalls
Revenue churn is the loss of revenue from existing customers over a specific period, which can occur through cancellations, downgrades, or non-renewals.
Gross Churn vs Net Churn: Calculator, Formulas, and Tactical Tips
If you can't measure gross churn, you can't improve it. This article will not just show you how to measure it, but also proactively measure it for you with an interactive calculator. And then we will also offer lots of tactical tips alongside tool recommendations to make it happen.
![Calculate Customer Retention Rate and Revenue Retention [Calculator]](https://cdn.getmidnight.com/bab419afbc16473e404109264af00187/size/w600/2024/05/Retention-Rate-Calculator-2.jpg)
Calculate Customer Retention Rate and Revenue Retention [Calculator]
A free customer retention rate calculator to understand the health of your business. Learn how calculating dollar retention rate can change the trajectory of your subscription business.