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Khushi Lunkad

Hey, I'm Khushi. I help lead our PLG motion at Churnkey.

Customer Offboarding: Meaning, Templates, Best Practices

Customer Offboarding: Meaning, Templates, Best Practices

Not all churn is bad—what if the door customers exit through could bring them back? Discover how thoughtful offboarding flows, insights, and strategic touchpoints turn churn into a growth opportunity.

Renewal Rate vs Retention Rate: The Differences

Renewal Rate vs Retention Rate: The Differences

Renewal rate works for subscription businesses whereas retention rate works for all businesses. See the most important differences between the two and how to improve them.

9 Dunning Emails Examples With Do's and Don'ts

9 Dunning Emails Examples With Do's and Don'ts

Dunning email examples from companies like Duolingo, Canva, Slack, Spotify and more.

Dunning Process: 15 Best Practices

Dunning Process: 15 Best Practices

Learn how to retry intelligently, escalate communications, send targeted emails to admins and users, proactively notify via SMS, enable one-click reactivation, offer grace periods, personalize and segment campaigns, track churn metrics, and employ five additional tactics.

Post-Money Valuation Calculator

Calculate post-money valuation of a company and the investor share (%) with the investment amount and pre-money valuation.

SaaS MRR Calculator and Benchmarks

SaaS MRR Calculator and Benchmarks

With our interactive MRR calculator, discover how each component—new MRR, expansion, churn, and more—affects your bottom line. Learn why reducing churn, even by a small percentage, can create significant long-term gains, and explore how benchmarks help you set ambitious, achievable growth targets.

SaaS ARR Calculator and Benchmarks

SaaS ARR Calculator and Benchmarks

With our interactive ARR calculator, discover how each component—new ARR, expansion, churn, and more—affects your bottom line. Learn why reducing churn, even by a small percentage, can create significant long-term gains, and explore how benchmarks help you set ambitious, achievable growth targets.