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Khushi L.

PLG and Marketing at Churnkey.

14 Tactics to Reduce Car Wash Membership Churn (With Real Data)

14 Tactics to Reduce Car Wash Membership Churn (With Real Data)

Car wash churn looks like one problem. The data suggests it's actually two, with very different fixes for each. This guide covers 14 tactics and 30 data points on what's actually working.

How do retention dynamics evolve on the path to $100M ARR?

How do retention dynamics evolve on the path to $100M ARR?

We tested where conventional wisdom holds and where it breaks as companies scale, using data from Churnkey.

Involuntary Churn Benchmarks and Tactical Advice

Involuntary Churn Benchmarks and Tactical Advice

This report combines data from Stripe with Churnkey's retention suite to bring you the most comprehensive churn insights on involuntary churn.

Voluntary Churn Benchmarks and Tactical Advice

Voluntary Churn Benchmarks and Tactical Advice

This report combines data from Stripe with Churnkey's retention suite to bring you the most comprehensive churn insights on voluntary churn.

Discounts Don’t Devalue Your Brand (When Done Right)

Customers who accept a discount stay 5.1 months longer on average. 11% remain subscribers over a year later, even after the discount expires. Churnkey helps you create the most effective cancellation flow.

The Complete Guide to Seasonality: We Analyzed $2 Billion and Millions of Subscriptions

The Complete Guide to Seasonality: We Analyzed $2 Billion and Millions of Subscriptions

Data reveals a clear pattern: July has the highest churn rates across SaaS companies. This means people actively go to the cancel button, even though some may change their mind later.

Stripe Smart Retries: FAQs and Best Practices

Stripe Smart Retries: FAQs and Best Practices

What should your Stripe Smart Retries settings be set to in order to maximize revenue recovery?