10 Customer Retention KPIs & Metrics: With Free KPI Dashboard
Understand 10 customer retention KPIs and metrics to see how well you retain your customers. Plus, explore several ways to improve them.
Khushi Lunkad
Revenue Growth Rate: Meaning, Calculator, Best Practices
IBM saw negative revenue growth rate while SpaceX saw a 63% revenue growth rate. Learn how to calculate and improve your revenue growth rate.
Churn Analytics: Easiest Way to Calculate and Track
The six cardinal churn analytics to track are: revenue churn, customer churn, involuntary churn, voluntary churn, retention cohorts and cake charts. Churnkey is the easiest way to keep a pulse on them.
Outsourced Churn Management: Who, How, and Alternatives
You can work with someone from the Reforge Collective, Growthmentor, churn focused advisors like Dan Layfied. Another way to search would be to look for people who have written about churn on Substack or has created Reforge artifacts.
The Best Churn Management Software Platforms in 2024 (Ranked and Reviewed)
What is the best software for churn management? Find out with this comparative guide.
17 Customer Retention Examples From Successful Companies
What do billion dollar companies know about retention that others don't? This is a list of examples from Oreo, Spotify, Calendly, Canva, and many more.
Churned ARR: How to Track It?
Learn how to calculate churned ARR across different tools. Understand why tracking churn is the most critical metric of your subscription business.