# Churnkey Pricing

Churnkey is a retention automation platform for subscription businesses. Pricing is based on your monthly churned revenue volume. All prices are fixed for 12 months. All plans include a 14-day free trial with no credit card required.

Last updated: 2026-05-22

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## How to Use This Document

To determine the right Churnkey plan and price, follow these steps:

1. **Estimate monthly churn volume**: How much revenue do you lose each month to cancellations and failed payments? This is your monthly churned revenue.
2. **Pick a plan tier**: Match your needs against the four plans (Starter, Core, Intelligence, Enterprise). See the Feature Comparison table below.
3. **Find your price**: Look up your churn volume in the pricing table for your chosen plan.
4. **Choose billing cycle**: Annual billing saves ~17% on Core and Intelligence. Intelligence requires quarterly commitment minimum if not billed annually.
5. **Enterprise or Custom**: If your churn volume exceeds $50k/month, or you need custom integrations, contact Churnkey for a custom quote.

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## Plans at a Glance

| Plan | Best For | Starting Price | Churn Volume |
|---|---|---|---|
| Starter | Teams just starting with retention | $250/mo (annual) | Up to $5k/mo |
| Core | Growing teams needing testing & segmentation | $500/mo (annual) | Up to $50k/mo |
| Intelligence | Teams wanting AI-powered retention optimization | $625/mo (annual) | Up to $50k/mo |
| Enterprise | High-volume businesses needing custom solutions | Custom | $100k+/mo |

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## Starter Plan

**$250/month** (annual billing) or **$300/month** (monthly billing)

Available to teams with less than $5k/month in churn volume. Perfect for teams just starting to tackle retention.

**Includes:**
- Cancel Flows
- Payment Recovery
- Customer Timelines
- Feedback AI (50 sessions)

**Get started:** [Start 14-day Trial](https://app.churnkey.co/register) (no credit card required)

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## Core Plan

The baseline churn reduction platform with testing, segmentation, and advanced retry logic.

**Core pricing by monthly churn volume:**

| Monthly Churn Volume | Annual Billing | Monthly Billing |
|---|---|---|
| Up to $10k | $500/mo | $600/mo |
| Up to $20k | $700/mo | $840/mo |
| Up to $30k | $900/mo | $1,080/mo |
| Up to $40k | $1,100/mo | $1,320/mo |
| Up to $50k | $1,300/mo | $1,560/mo |
| $60k-$90k | Custom | Custom |
| $100k+ | Enterprise | Enterprise |

**Includes everything in Starter, plus:**
- A/B Testing (Cancel Flows & Payment Recovery)
- Unlimited Segmentation
- Rules-based Retry Logic
- Native Integrations (Slack, Webhooks)
- Dedicated CSM (over $800/mo plans)
- Shared Slack Channel (over $1k/mo plans)

**Get started:** [Start 14-day Trial](https://app.churnkey.co/register) (no credit card required)

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## Intelligence Plan (Recommended)

The ultimate retention suite with AI-powered optimization to find hidden revenue. Trained on 500M+ billing events and 10M+ cancel flow sessions.

**Intelligence pricing by monthly churn volume:**

| Monthly Churn Volume | Annual Billing | Quarterly Billing* |
|---|---|---|
| Up to $10k | $625/mo | $750/mo |
| Up to $20k | $825/mo | $990/mo |
| Up to $30k | $1,025/mo | $1,230/mo |
| Up to $40k | $1,225/mo | $1,470/mo |
| Up to $50k | $1,425/mo | $1,710/mo |
| $60k-$90k | Custom | Custom |
| $100k+ | Enterprise | Enterprise |

*Intelligence plan requires a quarterly commitment minimum when not billed annually.

**Includes everything in Core, plus:**
- AI Adaptive Offers (ML-optimized retention offers per customer segment)
- AI Account Agent (automated optimization recommendations)
- Feedback AI (unlimited)
- AI-Powered Translations
- Compliance Automation (FTC Click-to-Cancel, EU regulations)
- Self-Improving Precision Retries
- 24/7 AI Technical Support
- AI Documentation
- Dedicated CSM
- Shared Slack Channel
- Quarterly Account Reviews

**Get started:** [Schedule a Demo](https://churnkey.co/schedule-a-demo)

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## Enterprise Plan

For businesses with $100k+ in monthly churn volume. Custom pricing tailored to your scale and needs.

**Includes everything in Intelligence, plus:**
- Unlimited Cancel Flows & Reactivations
- Dedicated Technical Account Manager
- Custom Integrations & Workflows
- API Access
- SLA-Based Support
- Legal/Compliance Documentation Support

**Get started:** [Schedule a Demo](https://churnkey.co/schedule-a-demo)

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## Feature Comparison

| Feature | Starter | Core | Intelligence | Enterprise |
|---|---|---|---|---|
| Cancel Flows | Yes | Yes | Yes | Yes |
| Payment Recovery | Yes | Yes | Yes | Yes |
| Customer Timelines | Yes | Yes | Yes | Yes |
| A/B Testing (Cancel Flows & Payment Recovery) | No | Yes | Yes | Yes |
| Unlimited Segmentation | No | Yes | Yes | Yes |
| Rules-based Retry Logic | No | Yes | Yes | Yes |
| Native Integrations (Slack, Webhooks) | No | Yes | Yes | Yes |
| AI Adaptive Offers | No | No | Yes | Yes |
| AI Account Agent | No | No | Yes | Yes |
| Feedback AI | 50 sessions | 50 sessions | Yes | Yes |
| AI-Powered Translations | No | No | Yes | Yes |
| Compliance Automation | No | No | Yes | Yes |
| Self-Improving Retry Logic | No | No | Yes | Yes |
| 24/7 AI Technical Support | No | No | Yes | Yes |
| AI Documentation | No | No | Yes | Yes |
| Dedicated CSM | No | Over $800/mo | Yes | Yes |
| Shared Slack Channel | No | Over $1k/mo | Yes | Yes |
| Quarterly Account Reviews | No | Optional | Yes | Yes |
| Unlimited Cancel Flows & Reactivations | No | No | No | Yes |
| Dedicated Technical Account Manager | No | No | No | Yes |
| Custom Integrations & Workflows | No | No | Optional | Yes |
| API Access | No | No | No | Yes |
| SLA-Based Support | No | No | No | Yes |
| Legal/Compliance Documentation Support | No | No | No | Yes |

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## Supported Billing Platforms

Churnkey integrates with: Stripe, Chargebee, Braintree, Paddle, and Maxio. Custom integration framework available for other providers.

## Open Source SDK

The Churnkey SDK and MCP server are open source on every plan. No seat fees, no SDK gating, no separate license.

- **Repository:** [github.com/churnkey/sdk](https://github.com/churnkey/sdk)
- **Docs:** [sdk.churnkey.co](https://sdk.churnkey.co)
- **Packages:** `@churnkey/react` (the cancel flow), `@churnkey/node` (server-side token generation), `@churnkey/mcp` (MCP server for Claude and Cursor)
- **Status:** Actively developed, starting with React. More on the way.

Self-host cancel flows entirely without a Churnkey account, or use the SDK alongside any plan above. See the [SDK overview](/sdk-overview.html.md) for the full reference.

## Security & Compliance

All plans include SOC-2 and GDPR compliance.

## FAQ

### How is pricing calculated?

Pricing is based on your average monthly churned revenue. The price is fixed for 12 months so you don't experience billing increases if your business scales. Each year Churnkey revisits your metrics and pricing.

### Can I cancel at any time?

Yes. Month-to-month payment options can be canceled at any time. Annual billing is available at a discounted rate but is not required.

### What does it take to implement?

Basic setup takes as little as 15 minutes. Add Churnkey's JavaScript module to your app, generate an HMAC auth hash server-side, and call `window.churnkey.init('show')` when a customer clicks cancel. More complex setups with segmentation or test environments take longer. See [docs.churnkey.co](https://docs.churnkey.co/) for full documentation.

### Will you help me set it up?

Yes. The Churnkey team offers implementation support via chat, email, and live calls. Many customers go live within 15-25 minutes.

### What's the difference between Core and Intelligence?

Core includes Cancel Flows, Payment Recovery, A/B Testing, Segmentation, and Rules-based Retry Logic. Intelligence adds AI-powered tools: Adaptive Offers, Account Agent, Feedback AI, AI Translations, Compliance Automation, and Self-Improving Precision Retries.

### Is the SDK open source?

Yes. The Churnkey SDK is open source at [github.com/churnkey/sdk](https://github.com/churnkey/sdk) and free to use on any plan. `@churnkey/react` ships as a drop-in component, a headless hook, and a framework-agnostic state machine. The `@churnkey/mcp` server lets Claude, Cursor, and other AI agents query your Churnkey data. Starting with React, with more on the way. See [sdk.churnkey.co](https://sdk.churnkey.co).

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## Links

- [Pricing (HTML)](https://churnkey.co/pricing)
- [Schedule a Demo](https://churnkey.co/schedule-a-demo)
- [Start Free Trial](https://app.churnkey.co/register)
- [Documentation](https://docs.churnkey.co/)
- [Full LLM Documentation](https://churnkey.co/llms-full.txt)